Research & Insights Consultant

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)  

The Research & Insights Consultant is responsible for developing and driving better use strategic data to drive informed decisions. The role will engage and assist with customers prior defined problems or solutions. You will be assisting in the Go-To-Market strategy and planning to drive lead generation and customer acquisition via a highly effective data and insight driven team leveraging competitive and market intelligence to inform decision making developing a clear and complete Australian market growth strategy

Our offices are based in Brisbane, Melbourne, and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

What you’ll do   

The Research & Insights Consultant is responsible for (but not limited to):

• Be part of a highly effective data and insight-driven team leveraging competitive and market intelligence to inform decisions in developing a clear and complete Australian market growth strategy

• Communicate findings effectively to drive business outcomes

• Collaborating with the team and actively contribute to execute strategic data collection within the market, leveraging information from both internal and external sources (including customers, analysts, etc.), to develop useful and timely insights for the development and constant refinement of the market growth strategy

• Serving as the "go-to" expert for understanding strategic data sources and systems of record related to customers and the market across Datacom

• Understanding and leveraging information from within and beyond the enterprise (including from customers, analysts etc) to develop useful and timely insights for the development and constant refinement of a Market growth strategy

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

• Proficiency in numerical and quantitative analysis, with a solid understanding of data interpretation, statistical methods, and the ability to make data-driven decisions

• Expert knowledge in your area of consulting speciality, coupled with strong interpersonal and analytical skills

• Capability with following Power Query tools: Power BI, Tableau, MS 

• Familiarity with relevant technologies, tools, and platforms used for data analysis, forecasting, and market research

• Strong financial management practices with a clear understanding of the relationship between costs, utilisation and project revenue

• Ability and experience with questioning and generating observations

• Experience with creating human-friendly, technically detailed and insightful customer reports

• Ability to create metrics and measurements from discrete datasets

• Demonstrated understanding of planning and budgeting procedures and principles

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

Requirements

#LI-Hybrid