Research Analyst, Trust Barometer Research
Edelman Trust Institute
The Edelman Trust Institute is a think tank that studies and fosters trust in society. We produce global reports that document social trends in health, climate, branding technology, and other fields. We seek to understand the evolving relationships between citizens and their governments, consumers and businesses, and employees and employers. Premiering at events like Davos and Cannes, our Edelman Trust Barometer shapes the discourse in business and public policy. Produced in collaboration with the likes of Harvard Business School, Wharton, and INSEAD, our research integrates commercial insight with academic research. We’re often covered in Axios, the Financial Times, the Wall Street Journal, and other top media outlets.
We are looking for a Research Analyst who will facilitate the research process as it relates to Trust Barometer projects. There is not one phase of a project the Research Analyst will not be involved with, from questionnaire development to data collection to narrative development. The successful candidate will work with various stakeholders and vendors to ensure project needs and timelines are met. They will also collaborate with team members as well as the rest of the Edelman and Edelman DxI networks to ensure consistency and quality standards are adhered to. The right candidate will be collaborative, solutions-oriented, and possess the ability to multi-task.
Responsibilities:
- Work with internal and external departments to understand research objectives and execute on those objectives
- Field both internal and external questions or requests for data with a customer service-based approach
- Run and maintain large scale count and quota tracking sheets
- Understand and implement quota groups and complex nested and census related demographic and firmographic data for sample targeting
- Test online surveys to ensure they are functioning as desired
- Assist with the development of tab plans as well as efficient visual ways of understanding the data
- Create first drafts of project timelines to present to senior members of the team for approval
- Bid out projects to appropriate specs, gathering pricing information from vendors and relaying it to senior team members for planning and approval
- Manage all stages during the life cycle of a project, including questionnaire development, translations, fieldwork, analysis and reporting
- Analyze data and communicate insights both in writing and verbally
Basic Qualifications:
- BS/BA in market research, the social sciences, or related field
- 2-3 years of experience in market research, consumer insights, or similar role
Preferred Qualifications:
- Familiarity with quantitative research
- Familiarity with other research methods (focus groups, IDIs, diary studies, social media listening, ad and product testing) is a plus
- Has the ability to analyze data and share or report relevant insights
- Strong time management skills
- Excellent communication skills with a customer service mindset
- Has some experience in presenting or pitching to clients or stakeholders
- Demonstrated project management skills and ability to manage multiple projects simultaneously
- Possess the ability to identify gaps in processes and documentation and take the lead on updating documentation
- Ability to work well under pressure in a fast-paced environment
- Excels in highly collaborative, communication-intensive work environments
- Attention to detail is essential
- Extremely organized
- Proficient using Microsoft Word, Excel, PowerPoint and Outlook
- Familiarity with statistical software (e.g., Q, SPSS, STATA); proficiency is a plus
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Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Age’s 2019 A-List; the Holmes Report’s 2018 Global Digital Agency of the Year; and, five times, Glassdoor’s Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle).
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Edelman is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.
