Guadalajara, Mexico

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Position Overview:

Conduct research in English and Portuguese, using various publicly available online open sources and subscription sources in support of investigative and intelligence cases undertaken for our clients. This position will report directly to an Operations Project Manager within the Investigative Analysis Group (IAG).

Key Responsibilities and Accountabilities:

Conduct research using various publicly available online open sources, proprietary databases, subscription sources, and search tools in support of various investigative and intelligence cases undertaken for our clients, including Open Source Investigations (OSI) and in support of Enhanced Due Diligence (EDD) investigations, as well as various intelligence reports and other investigations which may be assigned.
Conduct analysis on information identified with respect to the type of report to which it applies to include regulatory compliance, investigative analysis, risk assessments, and other specific analysis which may be tasked.
Compile, fact check, and edit reports into a written document using various report templates, and as directed by Operations supervisors and/or management personnel.
Assist supervisor with final review and uploads of due diligence reports. Telephonic Inquiries: Conduct limited telephone inquiries such as reference checks or other telephone inquiries which may be necessary in support of our investigations or operations.
Mentor new and existing Analysts and Editors. Mentoring involves reviewing and editing any cases assigned to a new or existing Analyst or Editor. Provide constructive feedback to new or existing Analysts on their research, analysis, and written reports; you will also provide constructive feedback to new or existing Editors on their compiled and edited reports. You will be responsible for turning in the completed report on the entity or principal, which means you will conduct your own separate research and analysis and compile a final report.
Quality Assurance: Adhere to guidelines and instructions as they apply to the defined standards by which all due diligence reports must conform. This includes providing constructive feedback and guidance to other staff members, including independent contractors, who may not be adhering to the defined quality standards that are used as part of the quality measurement system.

Required Experience/Skills:  

Experience conducting research regarding Anti-Bribery Anti-Corruption (ABAC), Know Your Customer (KYC), Anti-Money-Laundering (AML).
Background in journalism, legal services and research.
Fluent in English and Portuguese.
Bachelor’s degree or equivalent international degree required.
0-3 years experience required.

What Diligent Offers You

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}

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