Renewals Analyst

Purpose:

The Renewals team at Intelerad Medical Systems is of strategic importance to the company. The Renewals Analyst will play an integral role by producing, amending, and maintaining client data and documentation within our systems. This individual will support our Renewals Specialist throughout the Renewals cycle ensuring that clients receive accurate renewal information in a timely manner. The Renewals Analyst will collaborate cross-functionally with our Renewals, Customer Success, Legal, and Sales teams to ensure all data is managed effectively and accessible when required. The ideal candidate will be extremely organized and detail-oriented.

Job Description:

• Perform administrative activities related to a client’s Renewal cycle to maintain accurate records, keeping track of any contract updates and renewals.
• Transfer information/data from contracts, quotes, emails, and other legal documents to Salesforce
• Provide direct support to Renewals Team building quotes
• Create and maintain regular reports and dashboards for management on renewal performance, including key metrics such as renewal rates, churn rates, and revenue retained.
• Oversee Salesforce maintenance related to the suspension of services, termination of the agreement, and renewal processes for clients whose contract term has lapsed
• Communicate effectively to key stakeholders throughout the Renewal process providing relevant information
• Maintain accurate pricing and contract terms within databases
• Prepare the renewal letters, quotations, and other client notifications
• Assist in exploring and implementing tools and technologies that can streamline the renewal process.

• 1-2 years experience in a Renewal, Finance, or Contract Administrator role in the software industry
• Analytical and data-driven mindset
• Experience in data entry, pricing, procurement, and/or contract management
• Excellent knowledge of Salesforce and Excel is required
• Great attention to detail
• Extremely organized
• Strong communicator 
• Results-driven, self-motivated, proactive
• Make well-informed decisions with minimal oversight

You will be asked to complete an aptitude and personality assessment upon applying 

Intelerad is committed to the principles of equal employment. We are committed to complying with all federal, state and local laws providing equal employment opportunities and all other employment laws and regulations. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history). Intelerad is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Additional Information

• Competitive salaries
• Employee recognition program
• Employee referral program
• Flexible hours
• Comprehensive insurance plan
• Training & skills upgrading
• Social events
• Dynamic culture