Renewal Account Manager I

The Renewal Account Manager's goals are to manage and renew existing customers with Renaissance Learning products and services. Responsible for encouraging customer relationships as part of teamed sales groups and in partnership with additional Sales staff, while achieving renewal goals for assessment and instructional tools!

Time Allocation

• 60% - Direct Sales: Customer facing activities, conferences, and sales calls.
• 40% - Indirect Sales: Strategy / gap planning, mentoring, team development, business management and administrative duties.

Sales Functions and Responsibilities:

• Accountability for achieving annual renewal rates for assigned customers, and professional development sales targets, by territory.
• Represent Renaissance to customers by delivering proposals and quotes, as well as handling and resolving any customer concerns or issues related to renewing sales opportunities.

Team and Data Functions and Responsibilities:

• Use the sales process to close opportunities and subscriptions; while utilizing the Renaissance designated systems to keep customer accounts, contacts, leads, and other customer data in CRM.
• Support a region, cohesively work with partners in designated territories, communicate effectively, work towards results as a unit, clearly define actions and steps for each participant on the team. Work well with other sales teams and internal partners to work towards greater efficiencies and sales results.
• Coordinate with partners and build strong working relationships with internal and pre-sales support
• Use market expertise to build strong sales strategies, drive efficiencies, and achieve sales success and performance achievement.
• Incorporate EDGE UP methodology in opportunity management and vetting
• Conform with all safety rules and use safety equipment as appropriate to the role

Market Functions and Responsibilities:

• Develop and cultivate key customers and relationships through timely virtual meetings
• Have an understanding of customer buying cycles, market trends by state and local designations, and incorporate those findings into your approach to the educational customer.

Are You:

• Are passionate about the idea of beginning or continuing your Sales career in education
• Organized, understand time management, and are driven to ensure work is completed and target goals are met
• Are proactive in communicating via phone and video chat - can think on your feet and adaptive to new technology
• Are extraordinarily upbeat and love engaging with potential customers

Travel Time:

• No sales travel

Required Experience and Qualifications 

• Proficient in teamwork tools (e.g., Outlook, Teams, etc.) 

• Ability to manage full-cycle opportunities using CRM (e.g. Salesforce, MS Dynamics) 

Preferred Experience & Qualifications 

• Experience selling educational assessment and analytics products 

All your information will be kept confidential according to EEO guidelines.

Salary Range: The base range for this position is $38,400 to $52,850 with a total target compensation (TTC) range of $67,400 to $78,000. This range is based on national market data and may vary by experience and location.

Benefits for eligible employees include:

• World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
• Health Savings and Flexible Spending Accounts
• 401(k) and Roth 401(k) with company match
• Paid Vacation and Sick Time Off
• 12 Paid Holidays
• Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
• Tuition Reimbursement
• Life & Disability Insurance
• Well-being and Employee Assistance Programs

Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

EQUAL OPPORTUNITY EMPLOYER

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATIONS

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.

EMPLOYMENT AUTHORIZATION

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

For information about Renaissance, visit: https://www.renaissance.com/