Company description
We are an international group, operating in more than 100 countries, in different areas such as investment, technology, real estate, infrastructure, market intelligence and pet services sectors.
For more information please visit: https://www.gri.group/
How does working with us looks like
Working at GRI gives you the opportunity to grow, connect with people from different places and ethnicities, develop your professional skills through exposure to diversity and new challenges. Here we don't do things to work out, but until they work out. We are passionate about the journey and our purpose is to generate global opportunities that can change people's lives, companies and society.
Check this video to learn more about how IS our day by day.
Stages of the process:
- Application
- Interview with Global Talent
- Technical
- Behaviour Interview
- Offer Letter
Job Details:
- Welcome new members, assisting them in understanding the club's benefits through a well-structured onboarding process;
- Cultivate relationships with club members through proactive contacts established in the Customer Journey;
- Manage and monitor the entire Customer Journey (Onboarding and Ongoing) to track action plans and review objectives;
- Assist in confirming member attendance at hybrid and in-person events organized by the GRI Club;
- Identify the pains and needs of our members and develop strategies for continuous success delivery;
- Identify opportunities and actions to enhance retention (churn prevention) and expansion through Upsell and Cross-Sell;
- Support other internal processes within the department and monitor customer deliveries.
Requirements
- Preferred academic background: Degree in Business Administration, Economics, International Relations, Marketing, Law, Engineering;
- Commercial background; Minimum 5 years of experience;
- Prior use or knowledge of CRM, Google Drive;
- Superior computer literacy, creative and up to date with current technology;
- Ready and eager to globe-trot;
- Good communication and presentation skills, verbal and written;
- Ability to cope with time pressure and deadlines;
- Ability to work independently and criticize information received, high work standards, and excellent attention to detail;
- Team orientation, with ability to effectively build relationships both externally and internally;
- Ability to quickly gain a working knowledge of the company's various products;
- We require fluency in written and spoken Spanish;
- Intermediate English;
- Availability: 80% in person / 20% home office.
Benefits
- Market compatible wage;
- Paid vacations;
- Supply of computer and work accessories;
- Possibility of participating in a Partnership Program (Stock Options) linked to performance and upon invitation;
- After 3 months you will be eligible for the BYOD program that helps you own a MacBook with a GRI grant;
- Opportunity to create relationships with C-suite executives in the real estate industry.
