To process all customer contracts accurately within a service level agreement. On the job training will be provided.
Salary: £22,308.00 per annum
Location: Prudhoe office working
Working Hours: Monday to Friday 9:00 - 17:30 (37.5 hours with 1 hour unpaid lunch)
Key Responsibilities:
- To check and process all orders received from closed won opportunities accurately and efficiently within a given SLA.
- Process tasks from team queues in sequence.
- Liaise with internal colleagues and external customers to resolve queries.
- Provide excellent service at all times.
- Excellent communications skills; verbal and written.
- Enthusiastic and willingness to learn about Daisy products and adaptable to business change.
- Experience of dealing with customers, internal colleagues and suppliers in relation to registering, checking and processing components of an order.
- Has a keen eye for detail with a flexible approach to the job in hand.
- The ability to work under pressure and multitask and not drop the ball.
- Must be well organized and able to work to deadlines and manage own tasks efficiently.
- Strong team player but able to work independently and take ownership for own workload.
- Experience of working on in house systems and sound working knowledge of Word & Excel or the willingness to learn.
- Perform miscellaneous job-related duties as assigned.
What are the benefits of working at Daisy?
Our ethos is simple: the more you put in the more you get out.
We have been voted by Best Companies as the UK's no.1 Telecoms company and we are in the UK's top 30 Best Large Companies to work for in 2023.
Here are some of the benefits that we offer…
- 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
- £500 referral scheme bonus
- Professional development to help you achieve your personal goals
- Eye care vouchers available and discounted Medicash membership
- Access to discounts and savings at more than 1,200 retailers
- An additional day off on your birthday or if you're getting married
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