Registered Dietitian

At Collective Health, Care Navigation plays a crucial role in helping people get the right support, at the right time, across a wide range of complex health needs. Care Navigation is a comprehensive care management program made up of our team of pharmacists, social workers, nurses, dietitians, and care coordinators that support people dealing with chronic or serious illnesses by guiding them on their journey to help them understand and navigate the disjointed U.S. healthcare system. In joining our Care Navigation team, you’ll have the important role of helping our members achieve better health at a lower cost. You will report to the Manager of Care Navigation.

Start Date:

• Start date: Nov 11, 2024

What you’ll do:

• Leading outreach efforts to high-risk & rising-risk individuals through telephonic or electronic outreach
• Completing telephonic care management assessments and developing care plans for members enrolled in the program
• Identifying the member’s needs and preferences, supporting the member in developing their care goals and promoting the member’s ability to self-manage as able
• Helping members navigate the complexity of the healthcare system
• Educating and empowering members using decision support through multiple modalities including telephone and email
• Identifying and discussing current barriers related to member’s current condition, and provide interventions to address these barriers
• Providing nutrition education on a multitude of different topics, catered to the member and their needs
• Utilizing motivational interviewing to assist members to become self sufficient
• Participating in clinical interdisciplinary rounds
• Working collaboratively with other disciplines on co-managed cases
• Maintaining timely, complete and accurate documentation
• Complying with all requirements to uphold Care Navigation’s NCQA Certification
• Work with various internal teams (ex: member advocates, member claims associates, plan policies) to assist with the pertinent questions and needs of members
• Other duties and projects as assigned by Manager

Your skills include:

• You have a Bachelor’s degree in Nutrition or Dietetics from an accredited institution and are a Registered Dietitian, Registered with the Commission of Dietetic Registration
• You have 2-3 years experience or commensurate experience
• Bilingual Highly Preferred: (English/Spanish)
• You are passionate, empathetic, and excited to help people
• You are independent, tenacious, and capable of identifying and implementing best practices
• You are capable of thinking creatively to implement care navigation solutions that challenge status quo
• You are driven, able to carry a caseload and prioritize to complete daily tasks and outreach
• You are tech savvy; able to talk, type, and navigate an electronic chart with ease
• You’re okay with working in a telephonic atmosphere (no direct/face to face patient contact)
• You are a problem solver using best practices to achieve goals
• You are comfortable with ambiguity and open to collaborating with people across different teams
• Master’s degree and/or additional certifications are a plus

Pay Transparency Statement 

This is a hybrid position based out of one of our offices: Plano, TX, or Lehi, UT. Hybrid employees are expected to be in the office three days per week (Plano, TX) or two days per week (Lehi, UT). #LI-hybrid

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.