About Us
Imagine: 30 unique restaurants to order from, brought to your door in under 30 minutes. That’s what our customers experience.
At Wonder, we want to make world-class food within reach, no matter where you live. That’s why we’ve created a vertically integrated, new standard of dining that will allow you to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place. Our elevated brick + mortar locations will offer pick up and dine in options, as well as delivery to your home.
As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs, including some of the most accomplished leaders in the technology, culinary, and logistics industries—we’re growing. Join us in pioneering a new category of dining called “Fast-Fine”, and revolutionizing the way people eat.
About the role
The Regional Vice President will be responsible for overseeing the performance, growth, and operational excellence of a portfolio of 130+ restaurants across the East Coast. This senior leadership role will ensure alignment with company goals, drive profitability, and foster a strong people-first culture. The RVP will lead a team of Market Directors, who each lead a team of Regional Managers, and collaborate with cross-functional partners to implement initiatives that enhance guest satisfaction, employee engagement, and financial performance.
Responsibilities:
- Strategic Leadership: Provide visionary leadership to a portfolio of 130+ restaurants on the East Coast, ensuring each location operates efficiently, meets sales targets, and upholds company standards
- Operational Excellence: Implement and oversee operational standards and procedures, ensuring consistency in service, food quality, and guest experience across all restaurants
- Team Development: Lead, mentor, and develop Market Directors, Regional Managers, and General Managers to build high-performing teams and ensure leadership succession plans are in place
- P&L Management: Drive financial performance by analyzing key metrics, managing budgets, and identifying opportunities for revenue growth and cost management
- Compliance and Safety: Ensure all restaurants in the region comply with health, safety, and legal regulations, including food safety and employment laws
- Guest Experience: Foster a guest-centric culture by ensuring exceptional service and resolving any escalated guest issues efficiently
- Employee Engagement: Champion company culture and values, promoting a positive work environment, high levels of employee engagement, and retention
- Growth Initiatives: Partner with the New Store Opening and Development teams on restaurant openings and market expansion opportunities within the region
- Cross-functional Collaboration: Work closely with marketing, HR, finance, and supply chain teams to ensure alignment with company objectives and initiatives
- Crisis Management: Act as a key decision-maker in response to crises or unexpected challenges impacting the region’s operations
The experience you have
- Experience: 10+ years of leadership experience in multi-unit restaurant management, with at least 5 years in a senior leadership role managing a portfolio of 200+ restaurants
- Education: Bachelor’s degree in Business, Hospitality Management, or a related field; MBA preferred
- Leadership Skills: Strong ability to inspire and lead large, diverse teams. Proven success in driving operational performance, employee development, and financial results.
- Financial Acumen: Deep understanding of P&L management, budgeting, and financial analysis in a multi-unit setting
- Communication: Excellent interpersonal and communication skills, with the ability to influence and collaborate at all levels
- Problem Solving: Strong problem-solving and decision-making capabilities, especially under pressure
- Flexibility: Ability to travel frequently across the East Coast to ensure hands-on leadership and support for the team
Requirements
- Must be 21 years old and legally authorized to work in the US
- Must be able to lift 50 pounds
- Must be able to stand for a full shift while working
- Must have open availability, including night and weekend availability
- Must have the means of transportation and ability to travel to all restaurants that are assigned
Role Details
- Salary Range: $240,000 -$252,250
- Reports to: EVP, Restaurant Operations
- Multi-Location, East Coast Based Role, Travel Required
Benefits
- Medical, Dental, and Vision Insurance
- 100% employer-paid Life Insurance
- 401(k) Retirement Plan
- Employer match for Health Savings Account (HSA)
- Learning and Development opportunities to advance your career
- Employee Stock
- Employee Discount
Note: Some of our benefits vary by state and depend on the number of hours you work.
A final note
At Wonder, we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let your recruiter know how we can make your interview process work best for you.
We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.
