Regional Business Development Manager (Travel)

As Regional Business Development Manager, you will lead supply growth and operator success across China, Japan, and Taiwan. Your mission: grow bookings, improve partner performance, and own the "win a country" strategy. You will manage a team of Business Development Managers and collaborate cross-functionally to drive regional outcomes.

Key Responsibilities:

  • Business Development & Sales: Identify and close new transport operators. Manage sales pipeline and meet targets. Lead commercial negotiations.
  • Operator Onboarding & Operations: Ensure smooth partner onboarding. Monitor performance against SLAs. Drive process improvements.
  • Account Management: Build strong relationships with top operators in the region. Ensure high satisfaction and long-term retention. Strengthen account management capabilities across your team.
  • Strategic Initiatives: Promote Travelier Group services, including TMS and capital-backed deals.
  • Regional Strategy: Define and lead your "win a country" strategy, emphasizing quick-win solutions alongside mid- to long-term plans. Track trends, competition, and regulatory changes.
  • Cross-Functional Collaboration: Act as main regional contact for Product, Marketing, Support, and brand teams.
  • Team Leadership: Lead and coach a team of 3-7 BDMs. Drive KPIs and support professional development.

Requirements

  • Minimum 5 years in business development, sales, or supply management.
  • Background in e-commerce, travel, or OTA preferred.
  • Proven leadership experience with a track record of hitting targets.
  • Fluency in English and Chinese (written & spoken). Japanese is a plus.
  • Strong negotiation, communication, and relationship-building skills.
  • Analytical mindset; confident with market data, trends, and insights.

Benefits

  • Engaging work on a product that enables millions of travelers to book their trips daily;
  • Full-time remote working - 5 days week, 8 hours per day;
  • Development opportunities (budget for self-paced learning, global training workshops, online English language classes, e-learning platforms);
  • Internal growth and internal mobility opportunities;
  • Competitive annual leave, sick leave, and public holidays;
  • Annual company offsite in Thailand;
  • High-growth start up international environment.

12Go is the leading multimodal online travel agency. Founded in 2013 we offer train, flight, bus and ferry tickets, transfers, insurances and other travel products on our 2 domains: 12go.asia and 12go.co. We are working in more than 70 countries and our service has been used by millions of travelers worldwide.

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