Regional Director of Operations - Southwestern

Responsibilities:

• Oversight of daily operations for the region, managing budgets, and setting performance objectives.
• Manage proactive and reactive safety measures to show continuous improvement in safety performance and meet region KPI’s. 
• Oversight of all necessary compliance activities for the region to ensure regulatory requirements are adhered to. 
• Recruiting, training, and supporting operations managers as well us conducting regular performance appraisals. 
• Manage proactive and reactive service/quality measures to show continuous improvement in service performance and meet the regions KPI’s such as DIFOT and NPS scores.
• Work closely with the sales team to strategize growth targets.
• Use the sales pipeline to strategically plan for additional transfer stations, equipment upgrades, headcount additions, new treatment facilities, and building expansions.
• Preparing and presenting financial reporting and analysis of operations and finances.
• Dealing with escalated customer issues, incident reports, legal actions.
• Ensuring company standards and procedures are followed.
• Participate in due diligence of potential acquisitions either within or outside assigned region.

Financial Dimensions:

• P&L accountability
• Capital expenditure accountability
• Expense approvals
• Input into budgeting process 

Skills:

• 3-8 years of leadership experience within relevant role
• Proven success with continuous improvement processes related to quality, cost savings and operational efficiencies.
• Intermediate word and excel skills for reporting purposes.
• Excellent verbal and written communication skills with the ability to navigate challenging and ambiguous situations
• The ability to travel extensively within the region.