The Regional Director is responsible for ensuring a consistent and strong operational, customer- focused, and results-driven environment within the region. The RD will build and lead resilient teams and ensure there is clarity, accountability and alignment across all districts while bringing value to Torrid. This person demonstrates a forward-thinking and strategic approach to the business.
This position can be based out of Texas, St. Louis, MO, Kansas City, MO, or Chicago, IL.
What You’ll Do:
- Establish and maintain a superior and consistent Torrid Experience within the region for both internal and external customers.
- Work with all districts to achieve financial goals, including but not limited to sales plan, comp, KPI performance, payroll and shrink.
- Lead District Managers to execute the company vision while consistently supporting Torrid initiatives and day-to-day operations.
- Drive consistent execution across all districts by establishing clear direction and aligning the teams.
- Embody a pragmatic and strategic approach to the business that is reflected in direct reports by coaching, leading by example and holding self and others accountable daily.
- Educate District Managers and serve as a resource to provide expertise on business acumen, store operations, staffing, recruiting and company policies and procedures.
- Apply effective analytical skills by turning complex information into actionable steps for the Regional Director's team to meet objectives.
- Assess District Managers and identify talent opportunities which impact district performance.
- Foster an environment of transparency and accountability, ensuring that District Manager tasks, assignments, deadlines, and objectives are met.
- Attract, retain, and inspire talent by maintaining an environment that promotes transparency, teamwork, and accountability.
- Ensure consistent up-to-date product knowledge is available and that training is taking place at all levels within the Region.
- Determine region manpower needs proactively and work with District Managers to maintain a pool of qualified internal and external high caliber candidates.
- Ensure regional compliance with all company policies and procedures including but not limited to operational, merchandising, financial, administration, compensation, safety and housekeeping, salary and loss prevention policies and procedures.
- Strong communication, time-management, and decision-making skills in addition to strong business acumen are essential to this role
What You'll Need:
- Minimum of high school diploma or GED. College degree a plus.
- 10+ years of retail management experience.
- Knowledge of women's fashion and knowledge of fashion for Torrid targeted market and plus-size customer needs is preferred.
- Ability to travel frequently for store/region visits.
- Able to move at a quick pace during scheduled hours.
- Able to remain calm and focused under pressure.
- Able to stand and walk around during scheduled hours.
- Illustrate a dedication to meeting the requirements of internal and external customers, responding to all customer requests promptly and thoroughly.
- Strong communication skills including the ability to work in a team environment, give honest, direct feedback, and is a solid verbal and written communicator.
- Uphold and further the Torrid culture and values.
What You'll Get:
- A culture where people are accepted and encouraged to be who they are.
- Our open floor plan allows for a creative, collaborative and fun environment.
- Competitive compensation, 401k with company matching contribution, plus potential to earn company performance-based bonuses.
- Comprehensive wellness package including, medical, dental, vision, FSA and on-site, chiropractic and massage therapy services as well as fitness and yoga classes.
- Generous 50% employee discount and access to employee-only sales.
- Support the causes you’re passionate about. We pay you up to 32 hours annually for volunteering your time in the community.
- Child Care Discount at participating locations.
- Tuition reimbursement program
- Employee Assistance Program (EAP) - Aimed at helping employees address a variety of personal and family issues including legal financial consultations, mental health services and more.
- Work and learn alongside industry-leading executives while making huge strides in impacting the lives of women.
- You’ll be challenged and grow. Opportunity for upward mobility available at all levels of the organization.
Salary range: $136485-185876
We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other protected status. If you are unable or limited in your ability to use or access www.torridcareers.com you can request reasonable accommodations by sending an email to
[email protected]. Only messages left for this purpose will be returned.
Our company participates in E-Verify. If the links below do not work, please copy and paste the following URLs in a new browser window:
E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdfEligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdfEligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdfCalifornia Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdfEEO Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
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