🚀 About Us
Our team is led by Lucy Guo (co-founder of Scale AI) and recently raised $9m+ led by Multicoin Capital, with investors including Paris Hilton, Jake paul, David sacks, Menlo ventures, and others. We work remotely at Passes but prefer for this position to be filled by someone based in-person in LA, NYC or Miami.
At Passes, we believe that the age of massive media conglomerates is over. Today’s creator economy allows anyone with an internet connection to share their talents with a niche audience and make a living doing so.
Passes is seeking a dynamic and outgoing individual to join our team as a Regional Director. As Regional Director, you will be responsible for overseeing the general expansion of the region in addition to customer success. This role will require a blend of customer support, strategic thinking, and creative problem-solving. This position will report directly to Lucy, our CEO.
*Note: this role may involve occasional travel to meet with creators in person (if applicable).
🛠 Responsibilities
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Manage regional expansion: oversee acquisition of creators as the platform enters the market + plan, develop, and lead the organization's expansion.
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Develop strategies: including the buildout of recruitment delivery plans. Actively seek out and engage with potential new creators, including influencers, artists, and content creators, through various channels such as social media, in-person events, and online communities.
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Relationship Management: manage and develop the customer success function that includes full-lifecycle creator recruiting, sourcing, and operation as well as maintenance of creator relationships.
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Content Optimization: collaborate with creators to optimize their content strategy, including content creation, distribution, and engagement tactics + analyze data and performance metrics to offer data-driven recommendations for improvement.
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Community building: work with creators to foster a sense of community and engagement among their subscribers. + provide insights on best practices for community management.
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Revenue Growth: assist creators in leveraging our monetization tools effectively, such as subscription models, core features, and tips + help creators develop strategies to increase their subscriber base and earnings.
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Market Insights: stay updated on industry trends, competitor activities, and emerging opportunities in the social subscription space + share insights and recommendations to help creators stay ahead of the curve.
🔎 Requirements
- Bachelor's degree in business, marketing, communications, or a related field.
- Proven experience in a similar role, preferably in the digital content or social media industry.
- Strong communication and interpersonal skills, with the ability to build relationships and network effectively.
- Strong analytical and problem-solving abilities.
- Familiarity with social media platforms, digital content creation, and subscription models.
- Knowledge of data analytics and content performance metrics is a plus.
