Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Our vision: A world where everyone is free to focus on their most purposeful work, together.
Ready to become a Wriker?
As the Regional Director for Japan - Asia-Pacific, you will lead efforts to drive bookings growth and reduce churn, contributing to an accelerated increase in our NET ARR (Annual Recurring Revenue). Reporting directly to the General Manager in charge of International, you will directly manage a team of Account Managers and Customer Success Managers, supported by presales, consulting, marketing, and operations teams.
How You’ll make an impact
This role is highly customer-focused, with over 50% of your time dedicated to engaging with clients and prospects. Your main responsibilities will include:
- Define and implement the strategy for each market in the region, adapting Wrike’s focus on Core Business Workflows to meet specific local needs and opportunities.
- Accelerate the acquisition of new customers by identifying and seizing opportunities in key sectors across the Asia-Pacific region.
- Drive growth within existing accounts through cross-selling, upselling, and the introduction of new services that align with customer goals and Wrike’s offerings.
- Ensure robust adoption of Wrike services within existing customer organizations, working closely with teams to deliver value and enhance customer satisfaction.
You will achieve your best if you have
- A strong track record in sales and customer success leadership within the SaaS industry in the Japan - Asia-Pacific region.
- Native Japanese proficiency and cultural understanding, enabling effective communication and relationship-building with local clients and stakeholders.
- Proven experience in managing cross-functional teams, with the ability to collaborate effectively with presales, marketing, and operational support.
You will stand out with
- Exceptional customer focus and the ability to spend a majority of time directly engaging with clients and prospects.
- Strategic vision to shape and execute market-specific approaches that drive growth and customer retention.
- Strategic and hands-on leadership that can drive both customer acquisition and expansion, align regional initiatives with Wrike’s business objectives, and build sustainable, long-term success in the Japan - Asia-Pacific market.
Perks of working at Wrike
- Life Insurance
- Long Term Disability Insurance
- EAP
- Health Insurance
- Corporate Pension Plan
- Parental Leave
- Volunteer Days
- Workers Compensation
- Commuter Allowance
Your recruitment buddy will be Jade Daly,Talent Acquisition Manager.
#LI-JD1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike promotes a hybrid work mode for those that live near an office hub, we meet in the office 2-3 times a week. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.
Our persona
💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
