Viseven Group is a leading global B2B MarTech service provider, empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence, offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The company's solutions, products, and services are actively used by the top 100 Pharma and Life Science companies.
At Viseven, our rapidly growing team boasts over 700 highly skilled professionals, including experts in development, design, business analysis, project management, delivery, sales, marketing, and customer success.
With a global footprint in more than 30 countries across the US, LATAM, Europe, and APAC, and physical offices in Ukraine, Poland, Estonia, India, and the US, we are well-positioned to serve our diverse clientele.
Join us and become part of a pioneering team dedicated to shaping the future of digital transformation in Pharma and Life Sciences across more than 50 countries around the globe.
Responsibilities:
- Acts as the owner for the whole Viseven portfolio of products and services, maintaining product knowledge and relevant product content
- Collaborate with Account Directors to empower them to make decisions concerning the delivery of their products.
- Oversee the delivery operations for the specific region.
- Collaborate with the Head of Delivery Excellence to develop regional delivery strategies.
- Ensure timely and high-quality project delivery. Efficiently allocate resources, including personnel, budget, and technology, to support project delivery within the region
- Manage and guide a team of Delivery Managers and Delivery Directors.
- Identify opportunities for process improvements and implement solutions.
- Oversee the performance of project delivery in the region. Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and take corrective actions as needed.
- Build and maintain strong client relationships within the region. Understand client needs, expectations, and challenges to ensure customer satisfaction
- Communicate with various stakeholders, including senior management, clients, and cross-functional teams. Provide updates on project progress, challenges, and successes.
- Act as the escalation point for complex issues and problem resolution within the region. Facilitate solutions and guide the team in addressing challenges.
Requirements:
- Experience in project management and delivery within the IT industry
- Proficiency in project planning, resource allocation, risk management, and quality assurance.
- A solid understanding of IT systems, software development, and other IT-related domains.
- The capacity to analyze and interpret data, key performance indicators, and project metrics to drive informed decision-making and continuous improvement
- Understanding of complex business processes and able to document them in a logical and comprehensible manner
- Strong written, verbal and communication skills with the demonstrative ability to work with all levels within the organization
- Strong analytical, decision-making and problem-solving skills
What we provide:
We know our team members are key to achieving our goals, so we value and empower them to share their vision. We reward this passion with exceptional benefits, including:
Competitive Compensation: Regular performance-based salary and career development reviews.
Experienced Team: Join a passionate, experienced team in a friendly atmosphere.
Career Growth: Opportunities for professional and career advancement.
Paid Time Off: 18 business days per year (20 business days after 2 years of service).
Sick Leave:
Non-documented: 4 business days per year.
Documented: 20 business days per year.
Family Leave: 3 paid business days for marriage, childbirth, or bereavement.
Medical Insurance: Comprehensive coverage.
English Courses: Learning opportunities to improve your language skills.
Professional Development: Participation in forums and conferences.
Corporate Events: Regular team-building activities and events.
Work Environment: Enjoy a comfortable, fully equipped office and the possibility to work from home.
