ORGANIZATION SUMMARY:
World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.
In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
Working with elementary and middle school-aged clients for academic support and wraparound services through the Refugee School Impact program.
Role & Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This role is responsible for supervising others and includes responsibilities consistent with supervising employees including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi-weekly check-ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame. Managers at World Relief are also considered spiritual leaders and are expected to lead staff in a manner consistent with our Christian values including but not limited to praying with staff, leading devotionals, and fostering a Christian environment in interactions with staff throughout World Relief.
- Work closely with the Refugee and Immigrant Youth Services (RIYS) Program Manager and RIYS program staff to further develop needed, gap-filling, research-driven youth services for refugee and immigrant youth in Durham
- Coordinate with DPS staff, students and parents to identify needs and challenges faced by students whose primary language limits their ability to benefit from existing academic support services
- Cooperate with DPS staff to develop and implement tutoring curriculum for students as an extension of classroom instruction to achieve measurable improvements and positive educational outcomes each academic semester
- Implement in-school and after-school tutoring for target student groups through direct program staff involvement, training, and mobilizing community volunteers from multiple language backgrounds
- Maintain caseload of identified students and facilitate case management through services offered by World Relief Durham’s RIYS department
- Facilitate interpretation and advocacy for clients during parent/teacher conferences
- Build parents’ ability to independently navigate the school system by increasing communication between parents and school leaders through translation coordination of school forms and meeting with families to discuss educational needs
- Work with DPS and volunteer base to provide transportation for target students from partner schools for program activities as needed
- Facilitate family engagement by integration into school community life, providing target student families with interpreters and transportation to school events, and delivering translated event information to families
- Identify possible mental health concerns and facilitate referrals to WR mental health team and other community partners, such as doctor’s offices; contribute to service plans for students testing positive for excessive stress or other mental health related issues
- Collaborate with RIYS team to implement summer programming along with volunteers and interpreters
- Coordinate program spending in accordance with Finance Specialist, Budget Specialist, and Program Manager
- Meet weekly with RIYS Program Manager for troubleshooting, brainstorming, accountability, and feedback
- Supervise Youth Fellow(s), delegate tasks accordingly, and provide professional growth opportunities
- Regularly attend World Relief Durham staff and RIYS team meetings for communication and collaboration with other staff serving families
- Utilize and develop SharePoint and Dynamics at World Relief to track program data and case note as needed
Knowledge, Skills, & Abilities
- Strong preference for candidates who are fluent in at least one of these languages: (Arabic, Swahili, Kinyarwanda, Burmese, Pashto/Farsi/Dari, Spanish, etc.)
- Bachelor’s degree in Education, applicable field, or 2 years’ equivalent work experience
- Entrepreneurial skills; self-starter; strong initiative and development skills
- Fluent in Microsoft software including Excel, Word, and Outlook; highly skilled in SharePoint products; prefer Dynamics experience
- Experience in education, volunteer coordination, and/or youth services
- Strong verbal and written communication skills
- Ability to prioritize, multi-task and organize in a fast paced and fluid environment
- Ability to work with students from culturally and linguistically diverse backgrounds
Requirements
World Relief offers a competitive benefits package (25 hours + per week):
- Medical, Dental, Vision
- Offer 16 company Paid Holidays + 4 additional Personal days per year!
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
- FSAs: Medical & Dependent Care, & Commuter Funding
- Supplemental Life Insurance (employee, spouse, and children)
- Critical Illness, Hospital Indemnity, and Accident insurance policies
- Legal Shield Insurance
World Relief pays 100% for eligible employees:
- Group Term Life (employee, spouse, and children)
- Long Term & Short-term Disability
- Accidental Death and Dismemberment (AD&D)
- Long Distance Travel Insurance
- Employee Assistance Program (EAP)
World Relief - Retirement:
- 401K & Roth
- WR matches up to 4%, then an additional quarter percent up to 10%
- Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.
World Relief Discounts (Immediately Eligible):
- Verizon
- Pet Insurance through Nationwide
- Home and Auto insurance through Liberty Mutual
- Working Advantage Discount Program
- Active & Fit Gym Membership
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
· The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
· Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
· The employee frequently is required to sit, reach with hands and arms, talk and hear.
WORK ENVIRONMENT:
· General office setting. World Relief also offers hybrid and remote schedules for limited positions.
· Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
· Year-end archiving activities involve repeated lifting and bending.
· Physical, emotional and intellectual demands
· Equipment used: Employee computer (desktop or laptop), printer, and copier.
· All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
We are proud to be an EEO/AA employer M/F/D/V.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
Legal Background in the United States
World Relief is both an equal opportunity employer and a faith-based religious organization. World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.
In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.
Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.
