Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
POSITION SUMMARY:
World Relief seeks a Refugee Medical Assistance Program Specialist. This position consists of ensuring that Refugee Medical Assistance is administered to eligible clients in a timely and accurate manner. This position will work with various members of the WRTX team to support their direct work with refugees and other immigrants. We are looking for talented, ambitious and collaborative people to come alongside our mission as we partner with churches and the local community. If you are a person of compassion, or an advocate for justice, someone who stands up for the rights of the marginalized, the exploited and the forgotten, and want to work alongside a team that is passionate and driven to provide excellent services to our immigrant neighbors, this position may be for you!
ROLE & RESPONSIBILITIES:
- Serve as primary point of contact regarding any past and current enrolled clients
- Serve as the primary point of contact between WRTX and USCRI Stay current on policies and practices involving Refugee Medical Assistance (RMA)
- Stay current on ORR eligibility policies
- Stay current on TXOR requirements regarding RMA
- Assist the Intake and Eligibility Specialist as needed
- Complete RMA applications for eligible clients using the eRED system
- Respond to USCRI requests for corrections in eRED system, as needed
- Notify clients of approvals, denials, termination
- Comply with internal client data tracking procedures
- Maintain detailed and accurate case notes
- Assist in the preparation and maintenance of detailed case files and required forms
- Refer clients to other programs and services, as needed
- Assist in communicating with clients about eligibility and intake/enrollment
- Other duties in support of programs may be assigned
JOB REQUIREMENTS:
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Proficient in Microsoft Office applications;
- Valid Driver's License;
- Cross-cultural experience strongly preferred;
- Attention to detail, team player, collaboration;
- Previous experience as a Case Manager
PREFERRED QUALIFICATIONS:
- Excellent interpersonal and communication skills
- Ability to manage multiple demands and deadlines with flexibility
- Ability to maintain records and reports
- Detail-oriented and organized
- Demonstrates initiative, flexibility, and responsibility
- Ability to communicate clearly, both orally and in writing
- Effectively manage stressful or crisis situations
- Fluent in the following languages is preferred, but not required: Spanish, Dari, Arabic, Swahili
- Advanced competency in the use of Microsoft Office
World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
***
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
