Nielsen is hiring a

Reference & Unitam QC Senior SME

Milan, Italy
Full-Time
The Reference & Unitam QC Senior SME  will be responsible for ensuring the integrity, accuracy, and consistency of our audio references   and data assets across all systems and platforms. This role is critical in maintaining high-quality data standards and implementing best practices.

The ideal candidate will have strong analytical skills, attention to detail, and passion for continuous improvement.

Responsibilities

  • Develop, implement and maintain data quality frameworks and processes
  • Investigate and resolve quality issues in a timely and effective manner, implementing corrective and preventive actions as necessary.
  • Collaborate with cross-functional teams to identify opportunities for process improvement 
  • Oversee the development and maintenance of the references environment
  • Conduct regular research and analysis of emerging technologies in the television industry and assess their potential impact on business operations.
  • Maintain thorough knowledge of the production environment to ensure effective on-call support in case of production issues.
  • Participate in an on-call rotation to provide emergency support and troubleshooting for critical production problems outside of regular business hours
  • Train and support team members on data quality tools, processes, and best practices

Technical Skills

  • Bachelor's degree in Engineering, Computer Science  or equivalent practical experience 
  • Provable knowledge of Windows Server operating systems
  • Experience with quality control software and tools specific to the broadcasting industry (e.g., Tektronix, Mediaproxy, Telestream,TCP/UDP)
  • Deep knowledge of audio/video signal transmission
  • Programming experience (Nice to have: python, SQL)
  • English language skills – good level of both written and verbal skill

Qualifications

  • Strong analytical and problem-solving skills, with the ability to identify root causes of quality issues and implement effective solutions
  • Demonstrated passion for technological innovation in the television industry and ability to quickly learn and adapt to new technologies
  • High attention to details: ability to pay attention to the detail and ensure the quality of the output
  • Strong Results Oriented: To be reliable upon meeting goals, targets, and daily tasks within required timeframes
  • Flexibility and ability to deal with deadline pressures
  • Be familiar with the production environment
  • Be available for on-call support
  • Be able to respond to and resolve production issues when they arise

What is a Reference in Television Audience Measurement?

  • References in TAM data research are essential audio recordings of all broadcasters that Auditel requires for publication. Here's a more detailed explanation:
  • Definition: References are high-quality audio recordings of television broadcasts from various channels or stations.
  • Purpose: These recordings serve as a baseline or "reference" against which other audio samples can be compared and matched.
  • Use in TAM: In Television Audience Measurement, references are used to identify what content was broadcast at specific times across different channels.
  • Auditel requirement: Auditel, the Italian audience measurement company, requires these references for all broadcasters they monitor to ensure accurate and comprehensive data collection.
  • Content matching: The references are used in automated content recognition systems to match audio samples collected from viewer households with the original broadcast content.
  • Quality control: Having these references allows for quality checks and verification of broadcast content, ensuring the integrity and accuracy of the TAM data.
  • Continuous recording: References typically involve continuous recording of all monitored channels to capture the entire broadcast day.
  • Storage and management: These reference recordings need to be properly stored, organized, and managed for easy access and use in the TAM process.
  • Legal compliance: The collection and use of these references must comply with relevant broadcasting and data protection regulations.
  • In summary, references in TAM data research are crucial audio recordings that form the backbone of accurate content identification and audience measurement, allowing Auditel to provide reliable and comprehensive television viewing data.

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