About us
At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.
Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, Shipsi, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Our values
About the role
The Recruiting Coordinator will help facilitate the recruitment process by providing administrative and logistical support to the human resource and recruiting team. The coordinator will contribute to the overall success of the overall people team by providing a high level of customer service and quality. The coordinator will interface with applicants, candidates, new hires, hiring managers, and HR professionals.
About the Team
The Human Resources department is a client services organization that works to serve 2 primary clients: the employees and the business. As such, we aim to be 3rd party neutrals who evaluate each client’s needs individually as well as in conjunction with each other to provide fair and equitable proactive consultative advice and solutions in an attempt to benefit both. The HR team services the combined companies across the functions of employee relations, talent acquisition, HR operations, talent management, health and welfare benefits, HRIS, compensation, worker’s compensation, performance management, learning and development, and project management.
What will you be doing?
- Coordinate/schedule all phases of the interview process.
- Schedule interviews using Zoom or in-person interviews.
- Ensure that necessary resources for the interview are booked, such as meeting rooms with the appropriate facilities for video conferencing.
- Ensure that the candidate is provided with information regarding their interview sessions, preparation decks, take-home exercises, etc.
- Confirm interview dates and details with candidates.
- Coordinate/schedule all phases of the onboarding process
- Welcome and assist in new hire orientation.
- Schedule travel for new hires as needed.
- Coordinates with IT and the training team to set up the schedules for all employees.
- Ensure managers have team meetings, trainings, welcome lunches, and expectation meetings.
- Ensure all employee data is entered accurately into HRIS platform.
- Conducts touch-base meetings with all new hires.
- Works to coordinate swag and other onboarding logistics and provisioning needs.
- Assist with new hire requests, internal transfers, offer letters and background checks
- Create new hire request and internal transfers forms.
- Accurately enters change information into the HRIS system.
- Assist in the creation of offer letters.
- Administer background checks.
- Assists in job open postings
- Create new job descriptions and prepare ATS postings
- Assist in the job description process
- Ensures headcount is correctly accounted for and tracked
- Provides support with college recruitment programs to include planning, communications, scheduling and event support
- Updates and maintains TA Confluence page for 1400+ employees to reference
- Facilitates clear and proactive communication: ensure effective communication between hiring managers, candidates, and other stakeholders throughout the recruitment process, providing timely updates, feedback, and guidance to all parties involved with limited direction.
- Events/Auctane Culture Activities
- Spearhead the Welcome Committee.
- Maintain inventory of new hire swag
What are we looking for?
- Exceptional attention to detail.
- Exceptional communication and customer service skills, including commitment to producing quality results.
- Exceptional organizational skills, ensuring that interviews are scheduled correctly.
- Ability to work independently, problem-solve and prioritize multiple tasks.
- Excellent written and verbal skills.
- Proven ability to contribute in a high-paced environment that is ever-changing.
- Ability to work within multiple time zones.
- Ability to manage time effectively with little or no supervision.
The Tech
- Applicant Tracking System (Greenhouse preferred)
- Google Apps (Docs, Sheets, Slide, etc.)
Required Education and/or Experience
- Bachelor's degree or equivalent years of relevant work experience.
- One (1) year of experience in an administrative role and/or recruiting coordination role.
- Experience with a calendaring system, Google Calendar is preferred.
- Experience in a corporate setting is strongly preferred.
- Knowledge of an applicant tracking system (Greenhouse) is preferred but not required.
What do we offer?
- 📦 Discount on your personal shipment orders via stamps.com and GlobalPost.
- 💙 Charitable donation matching! We are happy to support your initiatives by duplicating the amount donated.
- 😊 Volunteer day. You can take 1 day off per year in order to participate in volunteering activities! We will love to see some pictures in our slack!
- Referral Fee 🔗 We need your support in hiring top-class talent! We offer a referral bonus of 500-5K, depending on the complexity of the role and the hiring process.
- ⚖️ Great work-life balance. We offer a flexible work schedule and will do our best to adapt to your situation. Working in a fast-paced environment can be intense, but that doesn’t mean you shouldn’t enjoy your free time!
- 💜 An inclusive and upbeat work environment. Leave your suit behind... business casual, jeans accepted kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive.
- 🌍 A cross-cultural atmosphere. We are a truly international team of over 20 nationalities that speak at least 10 languages. Our company language is English and all internal communication and company-wide meetings are in English.
- 🏟️ Company events. Work hard, play hard! We do our best every day, even at our regular team-building events.
- 📺 Internal and external training, free access to online training platforms such as LinkedIn Learning.
- 🏠 We are a hybrid company. All team members at Auctane in Austin come into the office Tuesday-Wed-Thursday.
- 🌅 We offer 10 paid days off for U.S. holidays throughout the year!
- 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that help you focus on your health.
- 🛬Take the reins of your time off with our flexible PTO policy – because work-life balance should always be in your hands!
- 🏢 Attractive office space in the heart of central Austin, Texas (free drinks, snacks…)
- 🍽Indulge in weekly catered lunches at our office – a delicious perk to fuel your work.
- 🚗Free garage parking directly across from the office building.
- 🏋🏾♀️Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.
- 💪🏽We offer a gym discount program to help you stay fit and healthy!
- 🧘🏻♂️Find your zen right at the heart of our Austin office with weekly onsite yoga sessions – because balance is key to our vibrant workplace culture!
- 💰401k employer matching program – because your future deserves a friendly boost!
- 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.
- 🐶We’ve got your furry friend covered with pet insurance discounts.
- 📄Have a helpful legal sidekick right in your back pocket with our free access to Rocket Lawyer.
- 🩺Get ready for hassle-free healthcare from the comfort of your couch – we offer free Telehealth services to keep you feeling your best!
- 💆🏻♀️Treat yourself to relaxation on the regular – enjoy a monthly discount at Massage Envy.
- 👕Get ready to rock our brand with style – we've got awesome company swag to offer!
- ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.
- 🏡BenefitsHub platform to obtain perks and discounts on auto/home insurance, pet insurance, travel, fitness, etc.
- 🚶🏽♀️Wellness programs with wellness discounts on medical benefit deduction and offers various company wellness activities/webinars and challenges such as Steps challenges and a Health Fair!
- 💲Health savings account employer contribution for HSA medical plan enrollees.
Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)
- Sit for prolonged periods of time
- Utilize wrist and hands for a prolonged period of time
- Walk short distances
- Stand for short periods
- Speaking and conversing with others
- Lift up to 25lbs without assistance up to chest height
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