Superhuman is hiring a

Recruiting and Onboarding Coordinator

San Francisco, United States
Remote

SUPERHUMAN πŸ‘‰

Our customers get through their inbox twice as fast as before; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE πŸ’œ

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team β€” a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT πŸš€

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE 🌟

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As a Recruiting and Onboarding Coordinator, you will drive excellent candidate and new hire experience from first Superhuman point of contact to the first day on the team.

ROLE πŸ‘©πŸ½β€πŸ’»πŸ‘¨β€πŸ’»

  • Shepherd Superhuman candidates through our recruitment & onboarding process while creating a delightful and extraordinary experience.
  • Leverage Greenhouse (our ATS) and Prelude (our scheduling tool) to coordinate interviews with candidates and our internal team members.
  • Leverage Rippling (our HRIS) to create a seamless onboarding experience from offer signing through the new hires’s first 30 days with the team.
  • Be the voice of our candidates and new hires, and evangelize internally for what they need.
  • Continually iterate and improve the candidate and new hire experience.

SOUND LIKE YOU? πŸ™Œ

  • Experience: 2+ years as a Recruiting Coordinator, People Ops/HR Coordinator, Operations Coordinator, Exec/Admin Assistant in a startup environment.
  • Delight and Empathy: You understand human behavior and develop targeted strategies with this in mind. You enjoy creating delight and moments of pleasant surprise.
  • Asynchronous Communicator: You're able to distill complexity into clear and concise messaging. You’re effective across various mediums and are excellent at working in a remote-first environment.
  • Grit: You persevere towards challenging goals which may take months or years
  • Growth Mindset: You embrace challenges, welcome feedback, and believe you and others can always grow.
  • Proactive Positivity: You move on from challenges stronger and happier and bring care and intention to how your words and actions make others feel.
  • Start-to-Finish Ownership: Acts with 100% responsibility for their own outcomes as well as the outcomes of the company.
  • Cares deeply, challenges directly: Discusses and debates ideas openly. Focuses on the customer and business β€˜so what’ and challenges stakeholders to take impactful action.
  • Bias to action: Speed matters. Takes rapid and decisive steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress and growth.
  • Location: We're open to you joining us in our San Francisco office or from a home office anywhere in the United States or Canada.

SALARY INFO πŸ’Έ

The Recruiting and Onboarding role may span a range of experience and expertise. Through our interview process, we will review your background, local market data, and use a mix of technical and qualitative assessments to determine where you fall in our range.

We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization.

We take a locally informed approach to compensation. We will be able to share the precise range based on your location on our first call.

Our salary ranges for this role are:

  • New York City Metro/San Francisco Bay Area: $86,000 - $93,500
  • Cities like Boston, Seattle, Los Angeles: $77,000 - $84,000
  • Cities like Denver, Chicago, Austin: $73,000 - $79,000
  • Other smaller US cities: $68,000 - $74,000

The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options. If you are not located in the United States, compensation is also based on local data and is in local currency, and we will discuss compensation on our first call together.

BENEFITS 🎁

Taking Care of Your Future πŸ™

  • Medical, dental, and vision insurance: 100% coverage for you and 75% coverage for all your dependents.
  • Voluntary insurance: short-term disability, long-term disability, and life insurance.
  • 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
  • Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off 🏝

  • Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year.
  • 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break.
  • Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

  • $3000 per year towards your professional development.
  • Free access to Calm and Taskhuman.
  • Allyship education program to help build your best self.

Setting You Up For Success πŸ§‘πŸ»β€πŸ’»πŸ‘©πŸΎβ€πŸ’»

  • Custom MacBook Pro.
  • $1000 budget for workstation setup.
  • $260/month for your lunches, groceries, or whatever nutrition you need to stay fueled up!
  • Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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