We are looking to hire a reliable and diligent Recovery Officer who will be responsible for ensuring that all funds given to champions by the company are collected using all legal means, remind and persuade champions of their outstanding and overdue loans to be paid up in full.
What You’ll Do:
- Ensure timely recovery of assets in default within his/her allocated jurisdiction
- Send reports of statements of delinquencies to Team Lead
- Ensure the recovery bucket are within set target
- Initiate repayment plans and new terms of sale for debtors of the organization
- Collect payments on behalf of the organization
- Negotiate all settlements to receive payment on a certain percentage of the debt
- Initiating legal repossession proceedings if debt recovery fails
- Preventing repeated payment delinquency by negotiating manageable debt payments
Requirements
- Excellent communication skills
- Empathy and sympathy
- Must understand the local dialect of the business territory
- Must know how to ride a bike
- Good analytical and negotiation skills with experience
- Great planning and multitasking skills to ensure delivery of excellent jobs
- Exceptional interpersonal skills,listening skills and ability to communicate and negotiate with debtors
- Ability to keep records and be a great team player
- Must posses strong methodical approach to complete the assigned task
- Bachelor's Degree in any relevant field
- Minimum of two years work experience in similar role
