Why We Work at Dun & Bradstreet
Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at dnb.com/careers.
About the role
To provide first class and exceptional visitor and customer experience to all who visit the D&B London Office. This role includes a variety of front-line services, including but not limited management of the reception desk and the provision of a wide range of clerical, general administrative and specialist duties in support of the Workplace team. In this role you will be providing D&B visitors and customers with their first and lasting impression and will be responsible for promoting a positive and exemplary customer experience and it is your responsibility to make our guests experience as welcoming and enjoyable as possible.
Key responsibilities
- Management of front of house and reception services
- To welcome and meet all incoming visitors at reception area in a professional and friendly manner, ensuring all visitor needs are met
- Oversee and manage meeting room requirements
- Coordinate onsite customer and internal events; liaising on all requirements including arranging meeting room layouts and catering assistance.
- Organise the end-to-end process of post, directing all on site deliveries and post for internal distribution, assisting with parcel collection and sending
- Order all stationery and consumables for the office and ensure areas are stocked and adequately and neatly kept and maintained
- Site Safety Security – championing site rules and environment; being the first point of contact for all safety and security enquiries.
- Responsible for the welcoming and site information documentation regularly updating with local information by liaising with local building management, restaurants/shops/fitness centre.
- Invoice payment and setting up new suppliers on Internal procurement system, understanding and adhering to D&B supplier onboarding.
- Assist in the coordination of auditor visitors and collation of documentation and other requirements, in preparation of, and throughout, their onsite visit.
- Submit and manage all requested facilities invoices for payment and perform other administrative duties as assigned.
- Work closely with the Facilities Manager and assist in ad-hoc and planned tasks as requested.
Key requirements
- 2+ years experience in a similar environment.
- Excellent customer service skills.
- Strong interpersonal skills with the ability to interact and communicate effectively.
- Works independently performing administrative functions with minimum amount of direction.
- Friendly approachable representative of D&B, ensuring our customers and visitors feel at home
- Excellent administration, and strong Microsoft office skills
- Excellent planning and organizational skills, which includes a high level of written and verbal communication skills
- Observe and voice of ‘doing the right thing’ to always follow site rules and regulations.
- Role based in Paddington
Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's
Privacy Notice and
Cookie Policy, which governs the processing of visitor data on this platform.
