Receptionist & Office Administrator

About hipages:

We are a proudly Australian ASX-listed tech company and our platform is the number one way for homeowners and tradies to connect for all things home improvement. Inspired and driven by our purpose of transforming the trade industry, building better lives for everyone, we are powered by a 350-strong team across Australia, New Zealand, Philippines and Vietnam.

We have created one of the best places to work in technology in Australia, certified as a Great Place to Work and winning multitudes of awards for our innovative approaches to team engagement and wellbeing. A leader in Diversity, Equality and Belonging we have been endorsed by Work180 for our commitment to advancing women’s careers and are proud of our diversity of cultures, age span and sexual orientation/identification. We offer meaningful, impactful work collaborating and innovating with the best and brightest in a transparent, supportive and fast-paced work environment.

About the role:

As our Receptionist and Office Administrator, you’ll be the welcoming face and voice of hipages! From greeting guests to keeping the office running like a well-oiled machine, you’ll ensure everything from our kitchen to our meeting rooms is in the best shape. This role is perfect for someone who is dynamic, and ready to jump in wherever needed, no job is too big or too small!

How you will add value:

Reception Duties:

• Be the friendly face that welcomes all visitors, making sure they feel right at home while notifying the right team members.
• Keep our reception, kitchen, and meeting rooms looking fresh, organised, and spotless.
• Answer calls and direct them with a smile.
• Ensure our office facilities are used professionally and communicate processes to the team.
• Handle and sort company mail

Office Administration:

• Keep both our office running at the peak level by ensuring the kitchen is always stocked with snacks, drinks, and breakfast that fuel our team.
• Make sure the office is safe, clean, and looking sharp with regular spot checks.
• Stay on top of the office supplies, maintaining stock levels and ordering when needed, all while being budget-savvy.
• Take care of lunch orders for up to 200 people occasionally (because a well-fed team is a happy team!).
• Organise thoughtful gifts for team members celebrating big life moments (e.g weddings, babies) and service awards.
• Keep things running smoothly with data entry, document management, and chasing RSVPs for team events.
• Support our Talent Development team with basic admin, running reports, and being an organisational superstar.
• Help the People & Culture team set up for internal events, company town halls, training sessions, and more!

About you:

• You’ve got experience in reception and office admin and love keeping things organised.
• You’re tech-savvy with Google Suite and can pick up new systems with ease.
• You have experience managing budgets and keeping expenses in check.

Take a look inside our home:

Offering an inspirational ‘home away from home’, our commitment to being a Great Place to Work means you will feel comfortable being your authentic self and get to do your best work everyday. Our medium company size means you get the best technology and tools to work with AND get to directly contribute to our product, service and/or customers. Our investment into continuous career development for everyone and a coach-style of leadership means a huge 85% of our team report they consider their direct leader ‘a great leader’ with 86% of the team saying hipages is a Great Place to Work!

Sounds good? Wait, there’s more! We also provide:

• A close-knit diverse family of bright, respectful, collaborative team members who love to solve problems and jump on new opportunities;
• Agile, cross-functional teams who value teamwork - from Hackathon to team off-sites, to product roadshows, you get to experience it all;
• Competitive salary and benefits (including additional paid leave for birthdays, volunteering, service anniversaries and parental leave), plus our Employee Share Ownership Program means we’re all owners of hipages;
• Daily continental breakfast, fresh fruit and snacks;
• Inspiring home-away-from-home office and location - based in the heart of Sydney CBD, only a few steps from Town Hall Station, with multiple indoor and outdoor collaboration and social areas;
• Remote work and flexible work (50/50) hybrid model - the best of both worlds!;
• High-touch personalised investment in your continuous career development;
• Social connection focus: Friday socials, 2x big company parties per year and regular and fun teaming activities -we work hard but play hard too!

Sounds like home? Don’t miss out, Apply Now!

We prioritise Diversity:

Innovation & Collaboration are two important core values at hipages which both cannot be achieved successfully without a diverse and inclusive team. We don't expect you to be an expert in all areas and we are more interested in learning about you as a person, a team member and a leader. 

Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other minority groups tend to only apply when they check every box. So if you don't tick every single box above, but you think you would be a great fit for the role and the hipages team, we encourage you to apply, we would LOVE to hear from you! 

We are a Circle Back Initiative Employer – we commit to respond to every applicant.

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