Fluidra’s looking for a Receptionist to join our team in Carlsbad, CA.
WHAT YOU WILL CONTRIBUTE
The Receptionist’s role is to provide administrative and reception support for the west coast North American headquarters. This position reports to the Sr. Administrative Services Manager. Duties include general reception responsibilities, along with support to the Legal and Administrative Departments and others as needed. Additionally, you will:
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Maintain visitors log, safety/security log and issue badges to visitors entering the facility
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Ensure lobby area and adjacent conference rooms are organized and tidy, as well as assist with scheduling meetings when necessary
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Process all office supply orders for the company online, on a weekly basis. Manage and maintain stock of supplies of frequently utilized items for immediate needs
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Assist Customer Experience Department as needed, to include rebate and warranty support as requested and directed
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Maintain mail room: manage all pickups and deliveries and ensure mail room supplies are always stocked.
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Process check requests and obtain appropriate approvals for additional postage for the meter machine when needed.
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Other duties as assigned.
WHAT WE SEEK
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Minimum of 2 years reception or customer support experience
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Excellent interpersonal, verbal and written communication skills, as well as outstanding phone etiquette
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Keen attention to detail, ability to prioritize projects and multitask
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Customer service driven, punctual, professional demeanor and ability to work with minimum supervision
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Experience with Microsoft Office Suite
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Bilingual English and Spanish a plus
EDUCATION
High school diploma or equivalent.
WHAT WE OFFER
An exciting opportunity to dive in and begin your career with a company that offers a competitive total rewards package that includes:
- 2 weeks of paid vacation
- 9/80 work week schedule (EVERY OTHER FRIDAY OFF!)
- 11 paid Holidays
- Full range of health benefits including medical, dental & vision, short & long-term disability
- 401(K) matching (100% of first 3% contributed, 50% of the next 2%)
- Health and wellness programs / gym reimbursement
- Educational assistance up to $7,000 per year
- On-site self-service café / free gourmet coffee stations
- Company sponsored FUN events!
- Generous product discounts
WHO WE ARE
Fluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally. The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry’s most recognized and trusted brands: Polaris®, Jandy®, CMP, S.R. Smith, and Zodiac®. We also sell products under the Cover‐Pools®, iAquaLink®, Grand Effects®, Dell® and Nature2® names. With these combined resources we’re able accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.
Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody these guiding principles in everything we do: passion for success, honesty & trust, customer collaboration, teamwork and inclusion, learn and adapt, excellence and innovation.
Don't meet every single requirement listed? At Fluidra, we thrive on building an inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways! You may be just the right candidate for this role or another role in the organization. Fluidra is proud to be an equal opportunity employer. Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic.
The expected hourly rate is $20.00- $26.00. Fluidra offers a comprehensive total rewards / benefits program that includes base salary, annual bonus based on performance of individual and company objectives, competitive 401K matching, paid vacation and sick time, full range of health benefits, educational assistance, etc. The actual salary offer will carefully consider a wide range of factors, including skills, qualifications, experience and location. Your recruiter will provide additional details on our compensation and total rewards program.
