- Responsible for greeting all visitors
- Maintain high standards in site security by following procedures, maintaining logbooks and issuing visitor badges
- Efficiently notifying colleagues of their visitors’ arrival
- Efficiently answering the phone
- Ensure that the reception area and meeting rooms remain tidy and welcoming for visitors
- If required, direct visitors to a meeting room
- Efficiently deal with meeting room bookings
- Assist with arranging taxis for clients and or visiting IFS staff as and when required
- Accept all post items into the office including but not limited to; letters, parcels & packages etc
- Notify recipient when they have a delivery
- Inform IT of deliveries arriving at Reception which will include but not limited to; mobile phones, keyboards and mice etc
- Arranging regular couriers for the delivery of starter kits and the collection of leavers IT equipment – co-ordination is key to this part of the role.
- Organise out going post and couriers as and when required
- Setting up Suppliers, raising purchase orders and receipting and assisting IFS Accounts Payable with any queries.
- Maintain sufficient stock levels of stationery, tea, coffee, sugar
- Organise catering upon request for customer meetings and staff events
- Alert the Facilities Manager of any security threats, break-ins, power cuts, fire, floods or any other environmental / biological issues that may impact normal business operation
- Essential:
- Use of Microsoft packages including, Excel, Word, Outlook, PowerPoint and Teams
- Experience in a similar role within the software/IT industry
- Experience in Client facing roles within a corporate company.
A team player and strong collaborator
• Calm under pressure
• Customer-centric and goal-centered approach
• Organised
The Additional Information Description can be copied from below.
We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community