Our Client, an Irish Medical Device Developer which is currently at a really exciting stage in the product life cycle, is looking for a Quality Technician to join their team.
Responsibilities include but are not limited to:
- Work cross functionally with customer support teams to ensure timely and accurate documentation of customer complaints.
- Assist in investigation of customer complaints and the analysis of returned product.
- Analyse data to identify trends in product quality or defects with the goal of mitigating and preventing recurrence and future defects.
- Identify opportunities to enhance the effectiveness of the quality system and product quality.
- Participate in operational excellence and continuous improvement initiatives using recognised methodologies such as Six Sigma, Lean, Kaizen etc.
- Assist in the maintenance of QMS performance KPIs and preparation of associated reports.
- Assist in the development and maintenance of document control and record management processes.
- Assist in the assignment of QMS training requirements and maintenance of related records.
