The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do
here.
The Quality Assurance Engineering Manager at Granicus works to build, develop, innovate, and retain a hard-working team of quality engineers and build an environment where they can thrive and succeed. In addition to our values a Quality Assurance Manager will champion practices such as test-driven and behavioral-driven development, knowledge sharing, collective code ownership, and a supportive learning environment.
We are looking for a hand on talented leader in software quality engineering to take our capabilities in automation, tools, process, and effectiveness to the next level. This position will provide management leadership, technical leadership, and strategic direction to the quality engineering team. In this role, you will have an opportunity to improve quality and accelerate the delivery of critical quality work and be involved in all phases and layers of the application having a direct impact on the experience of millions of users.
As a QE manager, you will lead a team of engineers focused on a breadth of technologies and applications including very highly scalable distributed applications.
What your impact will look like here:
- Be responsible for career development of engineers within your group.
- Perform employee management, including coaching, skills development, and performance assessment and management.
- Help engineers identify areas for improvement, create plans to improve, and execute improvements.
- Act as point person for hiring process for your level.
- Collaborate with Scrum Masters to ensure process efficiency and improve current process.
- You will work in a fast-paced software development environment and continuously enhance our automation infrastructure to move towards continuous deployment where every code change is thoroughly tested and considered ready to be deployed.
- Focus on long term vision and ensure technical decisions work to enable Granicus’ future.
- Ensure shared development team responsibilities are handled.
You will love this job if you have:
- Minimum 15 years in Quality roles testing and automating large scale customer-facing systems with sophisticated distributed integrations.
- 4+ years managing quality engineers.
- Excellent knowledge of QE automation architecture, methodologies, processes, and tools.
- Hands on experience in QE automation frameworks for both front-end and backend applications, such as Cucumber, Selenium, Rest Assured, TestNG, SOAPUI etc. Experience creating multiple test frameworks from scratch.
- Experience in Java, Python or .Net, familiar with databases, SQL, and scripting languages.
- Understanding of REST and RESTful services. Solid foundation in CS fundamentals with proficiencies in data structures, algorithms and software design preferred.
- Ability to build, drive and support automation test strategy. Dedication to delivering great software and releasing it quickly, efficiently, and with growing quality.
- Ability to act as a leader to: increase efficiency through process improvements and automation, increase test coverage through automation, reduce customer-impacting defects, make informed risk-based decisions, and improve chances of success and promote software testing standards and mentor engineers in the team
- Expertise with continuous deployment systems using Maven, GIT, and Jenkins; define branching, tagging, and code merging strategies
- Experience with Kubernetes, Docker, and cloud platforms such as AWS, and Azure
- Experience working with web accessibility (preferred)
- Excellent interpersonal communication skills, both verbal and written. Ability to collaborate and influence multi-functional teams within your area of responsibility.
- Interest in the technology challenges faced by government offices
Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
The Team
We area globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include –
- Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
- Embracing diversity & fostering a culture of ideation, collaboration & meritocracy
- We bring in special guests from time to time to discuss issues that impact our employee population
The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
The Impact
We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
The Process
- Assessment – Take a quick assessment.
- Phone screen – Speak to one of our talented recruiters to ensure this could be a fit.
- Coding – Take a quick coding test online.
- Hiring Manager/Panel interview – Talk to the hiring manager so they can learn more about you and you about Granicus. Meet more members on the team! Learn more and share more.
- Reference checks – Provide 2 references so we can hear about your awesomeness.
- Verbal offer – Let’s talk numbers, benefits, culture and answer any questions.
- Written offer – Sign a formal letter and get excited because we sure are!
Benefits at Granicus India
Along with the challenges of the job, Granicus offers employees an attractive benefits package which includes –
- Hospitalization Insurance Policy covering employees and their family members including parents
- All employees are covered under Personal Accident Insurance & Term Life Insurance policy
- All employees can avail annual health check facility
- Eligible for reimbursement of telephone and internet expenses
- Wellness Allowance to avail health club memberships and/or access to physical fitness centres
- Wellbeing Wednesdays which includes 1x global Unplug Day and 2x No Meeting Days every quarter
- Memberships for ‘meditation and mindfulness ‘ apps including on-demand mental health support 24/7
- Access to learning management system Say., Udemy Learning Premium account membership & many more
- Access to Rewards & recognition portal and quarterly recognition program
Security and Privacy Requirements
- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.
