Senior Performance Engineer, Quality Engineering

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

Job Description

At Zuora, product scalability is a strategic priority that is key to business success. We are seeking for a senior performance engineer to join our performance engineering team to help build scalability into our organization DNA. We develop common load testing methodology that is effective and lightweight, which will enable engineers to think about scale at early stages of development. We provide load test tooling and test environment for all teams to run load test, identify bottlenecks, and validate if scalability is improved, release by release. 

Are you passionate about learning new technologies and understanding how they work? Do you love building tools to that help solve meaningful problems? Are you interested in an opportunity to work with an upbeat team to help drive its products to a new level? We are looking for a creative Performance Engineer to help us focus on the scalability and performance of our products.

What You Will Do

• Play a key role in building a culture of engineering performant systems.

• Devising scalability, high-availability test strategy for a large-scale multi-tier, multi-tenant system in the cloud, by working with the architects/developers, product and ops teams.

• Design and develop home-grown load test tools, frameworks, and performance insights & metrics to orchestrate and execute complex load test scenarios with ease

• Develop automated performance and scalability testing that accurately reflect and stress test the various real world customer use cases

• Define, design, and implement benchmarks to generate metrics which provide relevant system characteristics

• Triage and identify system performance and scalability bottlenecks, and assist with overcoming them

Who You Are

• Skilled in the art and science of modeling of a system under load, identifying the correct benchmarks to represent it, and measuring the results

• Highly skilled engineer who debug, measure, analyze, and improve systems under test.

• A generalist with deep technical understanding of software, hardware, networking and cloud technologies, who enjoys taking a holistic view of complex systems.

• Working with other teams, building powerful and intuitive tooling, and automating manual processes is second nature to you.

Preferred Experience to Have

• Working on large scale distributed systems.

• Profilers and performance tuning

• Development in Java or other object oriented programming languages

• Work with open-source tools such as SQL/NoSQL databases, message brokers, load balancers, web frameworks, web servers, application servers

• Work with Cloud technologies (e.g. AWS)

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave 
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.