Jersey City, United States

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, and the Long Beach Expo collectibles trade show.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo.

We’re currently looking for a Quality Control Supervisor to join our team. This role will be responsible for assisting in overseeing the quality control department, making sure the team works with efficiency, and to ensure quality standards and departmental standards are met.

You’ll report to the Post Grading Operations Manager and work from our Jersey City, New Jersey office.

What You’ll Do:

Champion Safety: Prioritize a safe work environment and act as the first responder for any safety concerns or incidents.
Lead and Develop: Manage staffing, provide comprehensive training, and foster a strong team spirit within the quality control department.
Drive Performance: Monitor team productivity and quality, assign tasks effectively, and implement strategies to minimize errors and improve efficiency.
Set the Standard: Ensure adherence to all quality control procedures and actively seek opportunities to enhance processes.
Inspire and Motivate: Create a positive and rewarding work environment that encourages skill development and recognizes achievements.
Problem-Solve: Effectively address challenges and develop solutions to maintain smooth operations within the department.
Collaborate: Interact with third-party partners as needed to ensure seamless quality control across all operations.
Track and Analyze: Maintain accurate production records and analyze data to identify areas for improvement.

Who You Are:

2+ years of experience in Quality Control and/or leadership, with at least 2 years leading a team in a warehouse or operations environment.
Possess strong verbal and written communication skills, including the ability to effectively convey company policies and procedures.
A dependable and personable individual who excels at collaborating with both internal and external stakeholders.
A data-driven approach to problem-solving with an understanding of how decisions impact the business.
Comfortable multitasking and prioritizing various projects in a fast-paced environment where accuracy is crucial.
Strong project management, planning, and organizational skills, with the ability to develop and execute effective action plans.

Salary Range: The salary range for this position is $57,920 - $94,035. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set.

Reasons To Join Us:

Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits.
401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
Vacation: All salaried employees are eligible for flexible time-off
Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
Employee Discounts: Employees receive discounts on select grading services for approved submissions
Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Collectors may use e-verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected].

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.

Explore other available openings at collectors.com/careers.

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