Are you a quality assurance expert with a passion for excellence in the janitorial industry? Do you thrive in dynamic environments and have a knack for leading teams to achieve outstanding results? If so, we invite you to join us at City Wide Facility Solutions!

As a Quality Assurance Manager for our 2nd Shift, you will play a crucial role in maintaining our reputation for exceptional service and cleanliness. In this engaging position, you'll oversee our nightly operations, ensuring that the highest standards of quality are met across all sites. You'll be the driving force behind our mission to deliver top-notch facility solutions!

Your key responsibilities will include:

• Conducting thorough inspections and evaluations of services performed to guarantee compliance with our exceptional standards.
• Collaborating closely with the daytime management team to share insights and improve processes.
• Addressing client feedback with a proactive attitude, ensuring resolutions are implemented swiftly.
• Implementing and refining quality control procedures to continuously enhance our offerings.

Why Choose City Wide?

At City Wide, we pride ourselves on our vibrant and support-oriented team culture. We invest in our employees’ growth and believe that collaboration and communication are fundamental drivers of success. You will enjoy a fast-paced yet supportive environment where every team member contributes to our collective goals.

Ready to take the next step in your career? We offer a competitive salary and a comprehensive benefits package, along with ongoing training and development opportunities that empower you to excel!

Requirements

• A high school diploma is required; additional education or certifications in quality assurance or facility management are a plus.
• Proven experience in janitorial quality assurance.
• Bi-lingual in Spanish.
• Exceptional attention to detail and organizational skills.
• Strong interpersonal and communication skills, capable of fostering relationships with team members and clients.
• Ability to analyze data and identify trends to make informed decisions.
• Familiarity with janitorial industry standards and cleaning procedures.
• Tech-savvy with experience in quality management software and MS Office applications.
• Ability to adapt in a fast-paced environment while maintaining professionalism and quality service.

Benefits

City Wide offers a competitive compensation and benefits package, and this position has tremendous growth opportunities.

- Company contribution of $650/mo. towards health, vision, dental, and life and supplemental insurance

- Company paid for short-term disability insurance

- Mileage reimbursement or use of company vehicles

- Company 401k contribution= 3% of base pay

- Great company culture

- Great PTO and paid holiday plan