Quality Assurance Manager

The Quality Assurance (QA) Manager has the authority for and responsibility of developing, implementing, and improving the laboratory Quality System set forth by Eurofins Built Environment Testing. The QA Manager oversees the maintenance of quality control (QC) records; maintains certifications; approves, develops, and maintains Standard Operating Procedures (SOPs); submits monthly QA Reports. The QA Manager has the final authority to accept or reject data, and to stop work in progress if procedures or practices compromise the validity and integrity of analytical data. The QA Manager is available to any employee at the facility to resolve data quality or ethical issues. The QA Manager is independent of laboratory operations. 

Essential Duties and Responsibilities:

• Ensure adherence to highest quality and ethical standards in laboratory operations
• Oversee Quality Assurance (QA) program for multiple laboratory sites
• Assist in and monitor laboratory’s compliance with the reference methods, SOPs, and agency-specific requirements
• Generate and submit monthly QA reports
• Monitor quality trend analysis and proactively identify areas for improvement
• Assist in identification of systematic problems within the laboratory.
• Perform root cause analysis investigations in response to audit findings, client complaints, training needs assessments, data recall events, etc.
• Recommend resolutions for ongoing or recurring nonconformance, and ensure implementation of appropriate corrective action
• Conduct and respond to external audits conducted by clients and regulatory agencies
• Maintain NVLAP, AIHA and NELAC accreditations
• Work with management in performing annual Management Review of the Quality System
• Perform internal system audits of each department, write audit reports, and approve audit responses
• Maintain all necessary state and local laboratory certifications
• Maintain training records, including Demonstrations of Capability (DOCs) for all analysts
• Review and approve laboratory SOPs. Write SOPs as needed
• Track revised reports, and assist in identifying systematic improvements to minimize errors
• Track customer complaints and assists in identifying improvements
• Assist other laboratories as needed, including performing systems audits of other Eurofins Built Environment Testing laboratories
• Monitor new regulations, communicate them to the laboratory, and ensure compliance with the current version of regulations

Education:

• BA/BS in a physical or life science.
• Three or more hours of college level statistics coursework
• Experience with technical writing

Ability and Skills:

Knowledge of :

• Environmental testing methodologies
• General regulatory requirements (ISO 17025, TNI Standards)
• Analytical laboratory techniques
• Laboratory QA requirements
• Statistical principles
• Computers, spreadsheets, and databases

Ability to:

• Communicate effectively at all levels of organization, clients, and outside agencies
• Work independently and as part of a team
• Self-motivate
• Adapt to changing circumstances
• Maintain a positive attitude
• Analyze problems and effect solutions
• Prioritize tasks
• Learn new techniques
• Perform multiple tasks simultaneously
• Keep accurate records
• Follow instructions
• Comply with company policies

Additional Skills:

• Strong computer, scientific, and organizational skills
• Excellent communication (oral and written) and attention to detail
• Excellent leadership, initiative, and teambuilding skills
• Time management and problem-solving skills
• Strong attention to detail

This individual will oversee our Fort Mill, SC, Charlotte, NC, Atlanta, GA and Cary, NC Built Environment Testing laboratories. Individuals can be located within commutable distance of one of those labs with a strong preference for Fort Mill, SC. 

This position is a hybrid role with at least 2 days per week being on site. Travel is required throughout the year. 

This role has a salary range of $65,000-75 K with health, dental and vision benefits as well as a company matching 401K plan and PTO plan. 

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Eurofins Environment Testing Businesses in the US are routinely engaged in Federal Contracts. Federal Government vaccination mandates may apply to staff working in these businesses. Successful applicants may be required to confirm vaccination status or demonstrate eligibility for medical or religious exemptions prior to commencing employment.  In addition, certain positions require travel for which vaccination is required in accordance with Eurofins policy.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.