San José, Costa Rica

An Intermediate QA reports to a QA Lead. Works closely with QA lead, QA Subject Matter Experts, other QA members, Project managers, designers and developers to ensure QA standards and client satisfaction are delivered. He/She Provides execution of QA tasks with speed and great quality for the overall agility of the QA team.

You will:

Co-responsible for the quality of projects based on the requirements and design specifications.
Responsible for attending meetings providing status, taking notes and providing feedback when needed.
Able to communicate test results, issues, and risks found to project team members, project managers, and QA management through the different channels.
Identify test data
Create and maintaining comprehensive test plans
Write and maintaining test cases/scripts
Create traceability matrix documents based upon project requirements
Create checklist documentation based upon project requirements
Perform functional and non functional testing
Effectively communicating statuses
Apply industry standard testing methodology, strategies and industry best practices
Create defect tickets and track issues to resolution
Report creation and related metrics at different levels when necessary
Support the team on onboarding co-workers and/or junior staff members
Should be able to execute regression tests based on design specifications and requirements
Expected to support QA estimations if needed.
Expected to fully understand project life cycle and industry standards.
Expected to fully understand testing methodologies
Expected to ask all necessary questions when tasks, requirements or information isn’t clear or missing
Identify and raise risks

You have:

English Proficiency (C1).
Minimum 2 years of experience in software quality assurance.
Bachelor’s degree in software engineering or related field or equivalent work experience.
Knowledge of Agile Methodologies for software development
Experience working with local and offshore teams
Experience in task management and defect tracking tools like Jira and/or similar
Extensive knowledge of Windows or MacOS software is expected.

What We Offer

Maternity and parental leave extra days
Competitive benefits packages
Vacation, compassionate leave, sick days, and flex days
Access to online services for families and new parents
End-of-year closure days (not deducted from vacation balance)
Diversity and Inclusion Board with 12 affinity groups
Internal learning and development programs
Enterprise-wide employee discounts
And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected].

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx

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