Axon is hiring a

QA Manual Software Engineer I

Ho Chi Minh City, Vietnam

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact
Real-Time Operations (RTO) is a key business line and strategic priority for Axon, focused on transforming public safety with products like Fusus and Axon Respond. Our goal is ambitious: to become the real-time platform for collaboration between communities and law enforcement, connecting first responders and businesses with tools that enhance response, improve safety, and support Axon’s mission to Protect Life.

Better information leads to better decisions, and our tools empower responders in critical moments where every second can mean lives. You will be directly contributing to Axon’s moonshot goal: to cut gun-related deaths between the police and the public by 50% in 10 years.

You will be at the core of our real-time offerings, delivering real-time information from hundreds of sources—cameras, drones, vehicles, alarm systems, GPS trackers, and more—to help first responders plan and respond more effectively. This includes Axon’s own devices (Axon Body, Axon Fleet, Axon Air, TASER, and more future products) as well as those from third-party partners. You will be responsible for every “dot” on the map, the live video feeds from those dots, and the infrastructure that powers critical decision-making—enabling alerts, video streams, collaboration, insights, camera activations, policy-based sharing between communities and public safety, and beyond

In this role, you will be one of the members of the QA team for all our Real Time Operations products. You will be responsible for setting a high bar for quality and performance for these mission-critical products. You will be a key part of the engineering organization, participating in architecture and design reviews, product planning, and prioritization to ensure that we’re delivering an exceptional experience to all our users. Come work in an exciting environment and use your skills to leave a positive impact on the world.

What You’ll Do

  • Work with an end-to-end feature development team and champion the quality process through all stages of the product
  • Create detailed, comprehensive, and well-structured test plans and test cases
  • Work with other engineers on your team to execute functional, and exploratory testing
  • Focus on scale: deliver solutions that can be quickly adapted to changing scenarios
  • Review requirements, specifications and technical design documents to provide timely and impactful feedback
  • Leverage software to produce detailed reports documenting test results and process to be provided to the other squads

What You Bring

  • 2-4 years of experience in software testing
  • Demonstrate experience in web and mobile applications, functional, API and exploratory testing.
  • Solid understanding of software QA methodologies, tools and processes
  • Ability to collaborate and communicate directly with colleagues in the US and UK
  • Analytical mind and problem-solving aptitude
  • Basic understanding and experience in automation testing, willing to learn and adapt to new tools and technologies.

Prefer Qualifications

  • Experience with Jira or another Agile project management tool
  • Experience with Mac/Linux/Unix
  • Knowledge of API testing tools
  • Knowledge and experience in automation testing is a big plus
  • Knowledge of querying database, and reporting systems using SQL or similar to get data to support bug reporting

Benefits that Benefit You

  • Medical, Dental and Vision Insurance 
  • Robust Paid Time Off policy 
  • Bonuses 
  • Lunch allowance 
  • Cell phone stipend 
  • Free LinkedIn Learning account 
  • Access to 24/7 online emotional and mental support 
  • Gym membership 
  • Free parking 
  • Stocked fridges and pantries - free coffee, cold beverages, snacks 
  • Annual Company Outing Trip 
  • Monthly team social activities

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

 

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

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