QA Engineer

Hej, Truecaller is calling you from Stockholm, Sweden! Ready to pick up?

Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls, or messages, so you can focus on the conversations that matter.

• Top 20 most downloaded apps globally, and world’s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 400 million active users per month. 
• Founded in 2009 with an impressive year-on-year growth with high profitability, listed on Nasdaq OMX Stockholm, Large Cap.
• Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins.
• A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon, and Tel Aviv with high ambitions.

We at the Calling team deliver on our mission to provide trust by making communication safe and efficient. Awesome Calling experience for everyone’s calling needs is essential for Truecaller’s success and for our users’ satisfaction. Calling Team is one of the core teams of Truecaller.

As a QA Engineer in the calling team, you will be responsible for ensuring the quality of the team's products and services. The role involves leading the testing efforts, developing and executing test plans, and working closely with the development team to identify and resolve issues. The QA will also work towards unlocking user growth and improving retention by leveraging their technical expertise to identify opportunities for optimization and enhancement.

What do we expect from you:

• 3+ years of experience in testing mobile applications
• Strong technical and troubleshooting skills and excellent manual testing skills
• Knowledge of key Android OS functionalities like Notifications, Theming, Localization, Permissions, Multi-tasking, Background Job scheduling, etc
• Ability to communicate technical issues in a clear and concise manner
• Proactively look at gaps in the process or tooling and suggest necessary solutions.
• Experience with Issue & Project Tracking Software - JIRA
• Experience with Android Studio, ADB, and other Android tooling

What will you work on:

• Identify test activities and test dependencies that span across the backend and frontend domain to ensure the end-to-end quality
• Coordinate/coach the developer’s participation in the team's test activities
• Be the gatekeeper for all team deliverables agreed quality levels to ensure that acceptance criteria and definition of done are met before a task is closed
• Testing according to the instructions and will be performing additional exploratory testing of broader changes. Also analyze, qualify, and confirm the queries and bug reports coming from the external testing teams and customer support teams, and escalate issues where necessary.
• Reflect all changes in the app’s behavior and functionality into the regression test suites. Continuously use and test the app to discover issues before anyone else does. As such, be the gatekeeper of the quality of the features and value we produce.
• Participate with feedback on product ideas and raise concerns about risks related to both the product and the ways of working.

It would be great if you also have:

• Startup experience
• Programming experience to be able to identify the causes of problems in the code base and communicate efficiently with developers
• Experience with tools like Postman, Charles Proxy, or similar
• Understanding and hands-on experience in UI test automation on mobile platforms and Android testing frameworks such are Espresso and Appium

Life at Truecaller - Behind the code:  https://www.instagram.com/lifeattruecaller/

Sounds like your dream job?

We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check.

This position is based in Stockholm, Sweden. 

We only accept applications in English. 

What we offer: 

• A smart, talented, and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing, and fun environment.
• A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave top-up, pension contribution, Udemy membership to keep learning and improving, and free gym membership.
• Great tech tools: Pick the computer and phone you most fancy within our budget ranges.
• Office life: We strongly believe in in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, and a wide range of yummy snacks and beverages. In addition, now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, Running team, movie nights in our cinema, or a Geek lunch. There is something for everyone!

Come as you are:
Truecaller is diverse, equal, and inclusive. We need a variety of backgrounds, perspectives, beliefs, and experiences to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that’s why we would love to meet you.