About the Role
Our QAs work with their fellow team members to provide the quality assistance needed to build great features. You'll be a member of a feature team, responsible for delivering solutions that drive user outcomes in your product area, and contributing to a cohesive experience across the product suite. You will work directly with product managers, designers, and developers on a daily basis and influence others to ensure the best outcomes for our users and our product.
Ranked number 14 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2023; and named as one of BuiltIn ‘Best Places to Work’ in both Seattle and Dallas for 2024.
What You'll Do
- Work closely with product personnel, designers, SRE and engineers to make products that have the best user experience possible.
- Know your team’s features inside out.
- Develop deep technical knowledge within your team’s domains and how they relate to the larger Pushpay platform.
- Analyze, verify, and triage issues submitted by users, peers and other parts of the business; coordinating high priority issues and facilitating communications between the escalator and the engineering team.
- Make suggestions and raise topics in QA Guild meetings.
- Own the testing of small-medium features from kick-off to release with some assistance from Senior QAs.
- Understand the importance of different types of testing, and seek support from team/specialists to implement them.
- Understand (and prioritize testing around) the risks of a given project. Understand that risk exists outside of your own team and that your project imposes risks on other teams.
- Run a thorough exploratory session with multiple pathways.
- Understand the current status of a project and can communicate that to stakeholders and the team.
- Identify gaps in process. Always seeking to improve how we work.
Benefits and Compensation
- 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
- 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
- 401K match
- Hybrid work model - 3 days in the office / 2 days remote each week
- 12 paid Company Holidays
- 2 paid Volunteer Time Off days
- Minimum 15 days PTO; increases with tenure and seniority
- Paid parental and adoption leave
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CO Pay Range: $77,798 - $95,086 / year
What You Bring
- 3-5 years QA experience including commercial experience at a product development or SaaS company.
- Knowledge and experience with Agile development methodologies.
- Experience with some variety of bug tracking system - e.g. Jira.
- Knowledge and experience of testing software products.
- Able to evaluate risk and identify high priority testing areas.
- Understand the QA industry status quo and seek out new ideas.
- Excellent verbal and written communication, analytical skill and critical thinking.
- Seek feedback and provide it when prompted to your manager.
- Empathy, open mind, willingness to learn from peers, and help them grow.
- Capable of training a new QA in a particular area they're familiar with.
- Self-manage your tasks, time and the expectations you have set.
- Generous with your time and knowledge, sharing and collaborating with others.
Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact [email protected].
About Pushpay
Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!
