QA Analyst

Your new adventure:

• Conduct comprehensive evaluations of product quality and software development processes at the organizational level
• Select and integrate best practices in software development, quality assurance, and project management into existing workflows.
• Engage all relevant stakeholders, including product managers, developers, QA engineers, designers, and operations teams, to ensure delivery with high-quality standards to customers
• Establish key performance indicators (KPIs) and metrics to monitor product quality and the quality of software development processes
• Facilitate continuous improvement across the organization by identifying and implementing best practices and gathering feedback from all stakeholders
• Set OKRs to guide improvement, and cascade these objectives to departments, teams, and individual members for cohesive alignment and accountability
• Support and implement customer-centric quality assurance processes within the company
• Perform root cause analysis to determine the underlying reasons for recurring issues
• Develop training programs to ensure that all team members are proficient in new and improved processes

Does this sound like you?

• Proven experience as a QA Process Manager, QA Analyst, or in a similar role, with a strong focus on quality practices and standards
• 3-5 years of experience in QA or related fields, with a focus on process management and improvement
• Proficiency in data analysis and performance metrics to assess and improve QA processes
• Ability to analyze complex processes and identify inefficiencies and improvement opportunities
• In-depth understanding of QA processes, methodologies, and tools, as well as software development principles and practices
• Proficiency in evidence-based decision-making
• Excellent communication and facilitation skills, with a collaborative approach
• Proficiency in automation testing tools and frameworks
• Experience with quality tooling and continuous improvement practices

Why Pipedrive?

• A value-driven work environment where people come first
• A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin
• A team serious about getting things done while not taking ourselves too seriously
• A world-class working environment full of perks like parties, craft workshops, snacks and, of course, office dogs
• Flexible working hours as long as you’re there for your team members
• Freedom to execute your ideas with a passionate and motivated team supporting you
• Lots of room for personal and career development, with internal and external training opportunities
• Competitive salary and bonus system and all the benefits you’d expect from a great employer (health and accident insurance, health days, a quarterly contribution to sports, in-house coaches, employee discounts and more) 


Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.


Based on this role's access to certain data, Pipedrive might conduct a pre-employment background investigation in conjunction with your application for employment with our company.  Such data will be handled in accordance with Pipedrive's Privacy Policy for Recruitment.


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