WHO WE ARE
Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world’s most remote and pristine locations on our fleet of 19 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”.
Role Overview
The Hotel Purchasing Agent is a key role in the organization, responsible for supporting all aspects of hotel purchasing for twelve of our vessels on a global scale. Our Purchasing Agents act as liaisons between the team and our vendors, managing orders, requisitions, and invoices, and using their strong negotiation and analytical skills to ensure the timely delivery of products.
General Responsibilities
- Fulfill approved requisitions for provisions, hotel equipment, and consumables across twelve vessels
- Create purchase orders for approval, and push approved POs to pre-selected suppliers
- Coordinate fulfillment of orders and follow up on deliveries witih vendors
- Manage invoicing through review for accuracy (assure pack size, quantity, and prices match for the receiving vessels), approving, and following up with vendors to rectify pricing or payment term discrepancies
- Manage a reorder schedule in the purchasing system, including containers and local orders
- Organize and maintain the ‘Commercial Invoices’ for multiple warehouses, assuring deliveries are accurate and complete
- Communicate with the vessels on requisition status, fulfillment, and delivery details
- Manage discrepancies for the vessels, obtaining credits when required
- Assist with updating and improving product specifications
- Assist with evaluating new suppliers and supply sources in local ports
- Work with hotel operations business owners to deal with discrepancies and substitutes in a timely manner, ensuring vessels receive what they need to operate and provide our guests with world-class experiences
- Communicate with onboard personnel regarding requisition status and anticipated delivery details
- Support other purchasing & port operations personnel to provide departmental back up
Minimum Requirements
- 2+ years of MS Office experience in a professional setting
- 2+ years of experience working in Customer Service
- Extremely strong communication skills, both written and oral
- Strong process and SOP management skills
Preferred Requirements
OUR BENEFITS
• Travel benefits for employees and their family
• Voyage of Discovery trips for employees to travel as guests
• Health insurance including Medical, Dental, Vision
• 401(k) plan with employer match
• Long-Term Disability, Life & AD&D Insurance
• Flexible Spending Account (FSA) to be used for out-of-pocket medical and dependent care
• Pre-Tax Commuter Benefit
• 7-8 Paid Holidays
• 2-3 Floating Holiday Options (pro-rated per start date)
• Up to 15 days of vacation (pro-rated per anniversary year)
• Parental Leave
• Sick/personal days per city & state ordinance
• Pet Insurance discount
COMMUNICATION SKILLS
Using the English language, this person must have the ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess the ability to effectively communicate--both in writing and orally--with a professional demeanor.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms.
COMPENSATION STATEMENT
Lindblad Expeditions determines the pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.
For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. An employee/candidate with a stronger skill set will receive higher pay.
EQUAL OPPORTUNITY EMPLOYER STATEMENT
At Lindblad Expeditions, we simply could not do our work without the diverse kaleidoscope of humanity that creates and delivers our remarkable offerings across the planet. As a Company that respects and celebrates the inherent diversity in the places we explore, we recognize the need to mirror that same diversity and all the interconnected perspectives within our organization. We are committed to building a community of different genders, races, ages, sexual orientations, chosen identities, and countries of origin where every person brings their whole self to work and whose skills, talents, and abilities are valued. We believe we can explore further and in a more meaningful way by actively creating a more diverse and inclusive organization where everyone feels they belong.
Lindblad Expeditions is an equal opportunity employer. Individuals seeking employment at Lindblad Expeditions are considered without regard to race, sex, color, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status, or veteran status.
