This role will be based in London.
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.
We are looking for a Hybrid Account Director to join our team as a trusted adviser with a relentless focus on bringing value to our customers. You will be responsible for helping our customers effectively engage with our solutions (Talent & Learning). You will be dedicated to making our customers stronger and seeking out opportunities for growth. You possess a strategic approach to selling and strive to meet/exceed revenue goals, will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success. You align with our belief that LinkedIn can enhance the government’s ability to serve the public.
Responsibilities:
- Research Customer’s business and prepares thoughtful questions and insights in advance of customer meetings.
- Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail
- Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization
- Shifts communication style and content to fit the needs of different stakeholders
- Leads with Solutions, not products, when making recommendations aligned to Customer objectives
- Sells with Integrity
- Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together
- Thinks commercially and applies business acumen when crafting & negotiating commercial agreements
- Uses data and insights to support investment recommendations or overcome customer objections
- Proactively mitigates churn risk by adopting a smart, customer-centric approach
- Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI
- Drives Customer growth by proactively identifying opportunities to deliver greater customer value
- Applies business acumen in Account Planning by considering economic, industry, and company factors with a customer-centric lens
- Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
- Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success
- Practices humility and asks for help from colleagues when faced with a challenge or unknown
- Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment
- Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles.
Basic Qualifications:
- 5+ years of closing sales experience
- Fluency in English
Preferred Qualifications:
- Experience selling to the Public Sector or healthcare vertical.
- Experience with recruiting, recruitment media and HR software
- Experience with SaaS opportunities.
- Experience selling IT or recruiting solutions
- Knowledge of software contract terms and conditions with the ability to create fair transactions
- Strong negotiation and accurate forecasting skills
- Demonstrated ability to find, manage and close high-level business in an evangelist sales environment
- Ability to assess business opportunities and use data to inform decision making and persuade others
- Ability to manage a large number of prospect situations simultaneously while positioning company products against direct and indirect competitors
- Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors
Suggested Skills:
- Communication
- Negotiation
- Forecasting
- Pipelining
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
