Explore your passion for mental health while being part of an innovative community that’s transforming the delivery of mental health care.
You’re customer-focused and love connecting with people. In the face of a challenge, you’re calm and resourceful. And you thrive in a team environment. As the Psychiatry Scheduling Coordinator for the Patient and Provider Support Team, you’ll be the primary point of contact for our patients via phone, email and chat, ensuring they’re able to get psychiatric care.
This is a full-time remote position with a schedule of Monday - Friday from 11am - 8pm CST.
What you’ll do
- Work directly with our patients with exceptional customer service skills to support a high volume of incoming and outgoing inquiries via phone, email and chat while working in a fast-paced environment and being adaptable to change
- Enroll our patients in psychiatric services and work with our teams to create a seamless patient experience
- Effectively utilize conflict resolution and de-escalation techniques to resolve any patients issues and support distressed patients
- Be a strong communicator, multitasking team player, and tech guru in order to provide coordination of care
What you’ll bring
- Associates Degree or equivalent experience in healthcare or mental health field
- One-plus year of customer experience
- Proficiency in Google Suite, and EHR/EMR experience, AdvancedMD preferred
- Ability to work on a computer for prolonged periods while sitting at a desk
- Access to a private workspace that complies with the Health Insurance Portability and Accountability Act (HIPAA) privacy guidelines
- A self-starter attitude, with a passion to grow, learn, organize and create in service to improving mental health care
What you’ll receive
- This is a full-time, remote position that pays $18 per hour
- Comprehensive medical, dental and vision coverage
- Paid time off and paid holidays
- 401k with employer match
Come join our dynamic and innovative team working toward mental wellness for all.
#IND01
Thanks for your interest in working with Foresight
If you are a California resident, please read our California Candidate Privacy Notice here.
Foresight is an equal opportunity employer. We’re committed to providing reasonable accommodations and will work with you to meet your needs. If you’re a person with a disability and require assistance during the application process, please don’t hesitate to reach out. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives.
