PS Operations Specialist

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn and Twitter.

THE OPPORTUNITY

CONTEXT: 

The Professional Services Team’s mission is to successfully deliver our unique and configurable solution to customers and support our Partner community with high quality standards and strong commitment to excellence and efficiency. You will be part of a fast growing global Operational Excellence Team, motivated and self-driven individuals working to provide greater efficiencies to the Professional Services team by working on templates, processes, and key initiatives. This role is a great platform for exponential career growth.

ROLE:

Here at Ivalua, we are currently looking for an Operations Specialist for our Professional Services department. You will be reporting to the Manager, Professional Services - Operation Excellence and will be involved in the process and enablement of the product on the customer platform.

WHAT YOU WILL DO WITH US:

Key Responsibilities:

• Contributing to the design and implementation of new processes, tools, and frameworks to support the transformation agenda of our professional services.

• Providing analytical and research support to the Operation Excellence team as needed for audit or proactive analysis.

• Finding new ways to streamline our work and ensure that improvements are fully operationalized across regions.

• Creating visual decks documenting standard work documents, operational procedures, and other process guides for the professional services.

• Checking Professional Services content and documents for finding discrepancies and keeping them relevant and up to date with our process and/or product changes.

• Assist to support the Service Operations team on level of effort (LOE) estimations as part of the contract requests.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Experience of at least 0-2 years in operations, marketing, learning or development
• Hands on knowledge of Google Suite 
• You will also go through Ivalua’s certification process to learn the Product.
• Bachelor's Degree, Post Graduate Diploma, Professional Degree, master’s degree in communication or business area

Soft Skills :

• Enthusiastic and eager to learn and propose new ideas.
• Ability to tailor excellent presentations and have effective communications and problem-solving skills.
• Very strong communication skills and ability to interact with executives.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalised interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week),
• We're a team dedicated to pushing the boundaries of product innovation and technology,
• Sustainable Growth, Privately Held,
• A stable and cash-flow positive Company since 10 years,
• Snacks and weekly lunches in the office,
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity,
• Unlock and unleash your full professional potential with our exceptional training and career development program,
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued,
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. 

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.