Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Role (Your Why)
As our Proposition Manager, you’ll take the lead in crafting compelling value propositions that set us apart in a competitive landscape. This is your chance to turn innovative ideas into tangible offerings that resonate with our customers and drive our business forward.
In this role, you’ll be at the heart of our strategy, working with passionate teams to create and launch new product propositions that align with our vision and excite the market. You'll transform insights into impactful strategies and deliver solutions that solve real-world problems
What you’ll bring
- The ability to conduct market research and analyse data to identify customer needs, market trends, and gaps
- Demonstrated understanding and implementation of Product/Proposition GTM frameworks and concepts.
- Understanding the target customer and their needs is crucial for developing successful product propositions. A seasoned Propositions Manager should be skilled in customer segmentation, profiling, and personas development, and have a deep understanding of customer motivations and behaviours
- Proven experience in developing and launching successful Customer led propositions
- Strong project management skills with the ability to prioritize and manage multiple projects simultaneously
- Excellent analytical, problem-solving, and strategic thinking skills
- Proven track record of managing all aspects of a successful market propositions throughout its lifecycle
Responsibilities
- Identifying and analysing customer needs, market trends, and competitive offerings to develop innovative and profitable propositions that meet the needs of the target market
- You will lead and be responsible for the performance, growth, proposition development, and financial sustainability of the proposition portfolio and will tightly align with peers to execute Datacom’s product strategy and roadmaps
- Conduct market research and analyse customer feedback to identify product opportunities, customer needs, and market gaps
- Develop value propositions, product features, and benefits that differentiate the product in the market
- Collaborate with cross-functional teams including marketing, sales, finance, and product development to ensure timely and successful proposition launches
- Develop and implement go-to-market strategies and product positioning to drive sales and market share
- Monitor and report on proposition performance, including sales, profitability, customer satisfaction, and market share, and make recommendations for improvements
- Create collateral, GTM briefs, tender responses, Operation briefs, Technology requirements with the wider business teams
Culture and Benefits
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
