Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.
At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.
Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a E-commerce Promotions Specialist.
Responsibilities:
- Setting of benefits in app such as vouchers, free shipping, promo codes
- Reporting and analysis of online incentives
- Test-running incentives and iterations of such driven by obtained results
- Close coordination with tech teams to ensure benefits delivery for all users
- Cross team communication
Requirements
Preferred Skills and Experience:
- At least one-year working experience in ecommerce platform or online business operation.
- Organized, structured and result-driven, strong in project management and data analysis.
- Strong communication skill, able to work with and manage various stakeholders.
- Proficient command of Microsoft, Excel, and PowerPoint.
- Feel comfortable working in English-speaking environment.
- Spanish: C2 level
This is a Hybrid position in Madrid (Monday to Thursday work from office and Friday work from home) so candidates must be located in Madrid area.
Benefits
- 38,5h per week, Monday to Friday, permanent contract
- Competitive salary
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
- Permanent Contract.
- Employment with the world's largest provider of contact center services.
- Excellent work environment, great colleagues, social arrangements and personal development.
