Toronto, Canada

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

About the role:

OLIVER is hiring a Project Manager to join the team! The Project Manager will field client request and input into our proprietary tracking system. As the Project Manager, you will ensure that work is assigned to appropriate staff and facility. You will maintain internal timelines and ultimately deliver to client/client systems for official approval or change requests. 

What you will be doing:

Internal support as well as client support in the management of project details from start to completion
Review all project requests, schedule, and plan accordingly
Maintain workflow system
Maintain an accurate and up-to-date record of all projects and their status using our workflow management technology
Obtain client feedback in a structured manner and share with teams
Monitor and incorporate feedback from the client and/or the internal team for continuous workflow improvement
Identify and troubleshoot technological bottlenecks in workflow and/or asset management systems
Always maintain clear face-to-face communication with clients and manage client expectations
Responsible for Asset Librarian responsibilities of client assets
Oversee the day to day of the studio team giving direction to the studio team

What you need to be great in this role:

3+ years of experience in Account Management or Project Management in a creative department
Experience in a fast-paced environment with the ability to work under tight timelines
Able to handle multiple projects at a time while overseeing junior project managers
Bachelor’s degree in related field, a combination of education and work experience can be substituted
Must be able to multitask and prioritize workload
Customer service skills
Good Written and interpersonal skills
Highly organized
Excellent attention to detail
Understand the end-to-end workflow of marketing and social media campaign planning to execution
Fearless in diving into the details, and collaborating with stakeholders to find solutions
Ability to track details, forecast issues and translate the progress into trackable metrics
Take ownership in the process, results, and the workflow

Req ID: 10890

#LI-midsenior #LI-FD1

Our values shape everything we do:

Be Ambitious to succeed 

Be Imaginative to push the boundaries of what’s possible 

Be Inspirational to do groundbreaking work 

Be always learning and listening to understand 

Be Results-focused  to exceed expectations 

Be actively pro-inclusive and anti-racist across our community, clients and creations 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. 

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

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