Project Manager

Overview

We’re looking for a Project Manager to play a central role in taking Ogilvy’s Experience business unit to new levels of business growth, client delight and creative innovation.  

Our Experience business is focussed on the creation, building and scaling of a client’s data-driven, technology-enabled interactions with its audiences. This includes, but is not limited to CRM & loyalty, data, web/app design & build, content delivery, and ecommerce. Unlike many of our competitors in this space, who think ‘technology first’, we start with the customer and are obsessed with infusing a brand’s unique emotional connection into every experience we create. Our creative firepower positions us well to deliver on this promise – and makes it a lot more fun to work on! 

Our PMs manage technical projects of all types through every stage of development, from idea to design to completion. They will work with teams of talented strategists, creative, user experience designers, engineers, data scientists and other cross-functional team members to build easy-to-use and effective advertising, commerce and consumer experiences via mobile and website applications for various client portfolios across the agency.

About the Role  

• You work closely with the client team, bring value to them and manage their expectations by passionately and professionally understanding, planning and managing the effective and efficient delivery of our integrated solutions; campaigns, events, experiences, platforms, content, products and services.
• You coordinate a diverse cross functional team, manage business stakeholders and drive program execution effectively through great collaboration. You communicate program/project status, risks and mitigation plans to leadership and ensure project documents are complete, current, and available for review by all parts of the organization.
• You play a key role in the agency to help optimise our financial forecasting, delivery methodologies, engineering sprint planning, project planning & scheduling and resource allocation.
• You prove adept day to day at managing your time between multiple competing priorities and demonstrate experience delivering hyper growth across assigned portfolios.
• You are highly organized and accountable and can build relationships and collaborate with/draw on all Ogilvy’s mega businesses, expert groups and partnerships to deliver best-in-class integrated solutions with maximum impact and efficiency.

How PMs will help enable and drive growth for our clients and our business

• Day-to-day project contact with mid-level clients and other agency partners to manage the logistical aspects of project delivery
• Primary day to day focus on managing routine operations and logistic supports, implementating marketing content and digital / CRM / Loyalty campaign delivery at local and regional level
• Talk to business users to gather requirements and effective scoping based on project outcomes and creative ambitions, assessed against client budgets and timelines
• Effective manage and communicate change requests, and managing scope-creep to avoid missed deadlines and cost overages
• Ensure all agency briefs are complete and clear (context, mandatory information, deliverables, timelines, budgets etc.) before engaging managed resources
• Own the project budgets to manage costs and deliverables as well as staffing resources
• Develop and maintain clear and complete Statement of Work (SoW)
• Effectively present and justify SoW, including timelines, budgets, resource plans and general delivery ecosystems (integrations and partnerships)
• Identify potential project risks and developing contingency plans
• Help facilitate and maintain a collaborative and inclusive work environment where diversity and talent, and flexibility in workflows become key strengths in driving highly creative, effective and efficient outcomes

Required experience, skills and professional attributes of a PM

• 3-5 years of related experience in program/project management, with client facing industry experience managing projects such as websites/application design & build, CRM & loyalty, data, ecommerce and digital campaigns
• Ability to handle multiple, high-priority projects in a demanding environment
• Exceptional communication skills, enabling you to deeply understand customer needs and navigate to successful solutions. Fluency in spoken and written English and Chinese are mandatory.
• Experienced in both Agile and Waterfall project management methodologies, and able to flex and apply a hybrid approach that suits project/client needs
• Experienced in collaborating with UX consultants, UI designers, Solution architects, Developers and managing third party technology partners
• Knowledge in Agile Scrum Framework is a plus; able to run daily stand-up, sprint planning, creating and prioritising user stories.
• Curious, a lifelong learner, good listener, someone who reads people and those in a room well and adapts their style and response accordingly
• A team player with a sense of ownership and have a desire to innovate for clients

• Candidates with less experience will be considered for a junior position.

How We’ll Support You 

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.