Want to work in a mission-driven startup with huge reach and scale that is improving health in California? Come join our team!   Manifest MedEx is on a mission to connect healthcare in California. As the largest nonprofit health data network in California, Manifest MedEx is an integral part of the state’s health data infrastructure, combining and delivering crucial health information for more than 38 million Californians across every county throughout the state. We are committed to improving patient experience and reducing healthcare costs by making it easier for doctors, hospitals, health plans and other care providers to securely review, analyze and share health information. The Project Manager is responsible for coordinating all activities to successfully onboard participants onto Manifest MedEx (MX) services.  This includes engaging end users and technical staff from participant organizations in helping them understand the value of our services and their data contribution requirements, establishing secure communications with the participant, getting the required transaction content from the participant’s technical team and/or vendor, validating that data, and facilitating secure access to the MX APIs.  The Project Manager is also responsible for coordinating all activities to successfully implement projects in support of MX’s strategic initiatives. Specific Duties Include:

Serve as the ambassador of MX with prospective and signed participants

Convey the value of the applicable MX services to participants

Perform the necessary orientation and data gathering activities to set up connectivity and conduct data transfer between participants and MX

Drive all project activities to ensure requirements and schedules are met to achieve MX overall business goals

Manage strategic and integration projects:

Plan and execute: Define project scope, objectives, requirements, budget, and timeline

Manage stakeholders: Work with clients, users, developers, testers, and vendors

Monitor progress: Track project progress and set deadlines

Identify and manage resolution for project issues

Manage and track changes to project scope

Manage risks:  manage identified financial, legal, strategic, and security risks

Communicate status: Report on progress and communicate status updates

Ensure quality: Ensure quality standards are met by ensuring relevant testing and quality assurance is completed for all projects 

Thoroughly document work performed on project activities and track in SalesForce, Jira or applicable system(s)

Qualifications:

Bachelor’s degree or commensurate experience

3+ years in health information technology project-related activities, ideally dealing with EHRs, HL7 messages, CCD messages, and/or administrative (eligibility, claims) data

Working understanding of HIPAA regulations and Health Information Exchange (HIE) concepts

Experience with Salesforce and Atlassian Jira to access/update participant information, generate reports, and track activities

Experience interacting with hospital IT teams, vendors, project managers, end users, and leadership across business, technical and clinical functions

Strong analytical abilities and professional office experience 

Customer-first attitude and high-performance driven individual

Knowledge of hospital computer systems and EMRs

Knowledge of key mechanisms that inform and influence customer satisfaction management

Strong attention to detail with project and process management skillset and experience

Excellent verbal and written communication and presentation skills 

Ability to build and maintain respectful, productive internal and external relationships that are professional, encourage collaboration, ensure accountability and allow the achievement of mutual objectives and strategies