This position is responsible for providing management and direction for projects associated with the deployment, implementation, and maintenance of Fortra products for new and existing customers. 

WHAT YOU'LL DO

• Manage assigned projects through successful completion, ensuring compliance with project lifecycle and project management principles. 
• Act as primary contact communicating with customers regarding process, progress, and completion. 
• Guide, mentor, and evaluate internal project team performance within project guidelines. 
• Provide feedback to internal stakeholders on challenges and success of assigned projects. 
• Perform or coordinate follow-up as necessary to complete projects and elicit customer satisfaction. 
• Create timelines, agendas, and meeting recaps to keep project on time and according to defined budget. 
• Report project status, schedules, issues, resolutions, and completions as needed. 
• Other duties as assigned.

QUALIFICATIONS

• 5+ years of experience managing software product implementation projects. 
• Bachelor’s degree preferred, or equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered. 
• Confident and positive attitude in facing complex organizations and processes. 
• Project management certification (PMP) preferred. 
• Excellent organizational and time management skills. 
• Strong analytical and problem-solving skills with high attention to detail and quality. 
• Effective interpersonal and professional communication skills, both verbal and written. 
• Ability to effectively manage and organize multiple projects and responsibilities.

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