Project Manager

Key Accountabilities

• Serve as the primary liaison for designated clients, building strong, trust-based relationships
• Align project deliverables with clients' strategic objectives by deeply understanding their business goals and challenges
• Identify opportunities to add value and elevate the client experience through innovative solutions
• Oversee all project phases, from planning and execution to monitoring and closure, ensuring timely and budget-conscious delivery
• Develop and manage comprehensive project plans, schedules, and resources to track progress and address risks proactively
• Coordinate cross-functional teams, including internal stakeholders and external vendors, for seamless project execution
• Conduct in-depth business analysis, including requirement gathering, documentation, and validation, to translate client needs into actionable project requirements
• Collaborate with clients and internal teams to define project scope, objectives, and success criteria, ensuring alignment with business goals
• Analyse project data and feedback to identify improvement areas, optimising performance and outcomes
• Utilise agile methodologies to develop project plans, allocate resources, and manage project timelines
• Maintain clear, consistent communication with clients, internal teams, and external stakeholders, providing regular updates and resolving issues promptly
• Foster a collaborative environment within the project team, encouraging diverse perspectives and innovative solutions
• Act as a key liaison between clients and internal teams, ensuring clear understanding and alignment on project expectations
• Continuously evaluate project performance to identify and implement process improvements, driving efficiency and cost savings
• Promote a culture of continuous learning and professional development within the project team to enhance skills and capabilities
• Oversee the deployment of functional solutions, including creating and implementing system test plans to ensure quality and integrity

Knowledge and Experience

• Bachelor’s degree in Business Administration, Project Management, Information Technology, or a related field highly desired.
• Extensive experience in client management, project leadership, and business analysis within a Professional Services Organization (PSO) or similar environment.
• Strong understanding of project management methodologies such as Agile and Waterfall, with relevant certifications (PMP, PRINCE2) being highly desirable.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build strong relationships and influence stakeholders at all levels.
• Sharp analytical and problem-solving skills, with meticulous attention to detail and a commitment to delivering top-tier results.
• Proficiency with project management tools (e.g., Microsoft Project, Jira) and business analysis software (e.g., Visio, Lucidchart) is advantageous.
• Proven ability to thrive in a fast-paced, dynamic setting while effectively managing competing priorities and tight deadlines.
• Hands-on experience overseeing the deployment of functional solutions, including the creation and implementation of system test plans to ensure both quality and integrity.

Personal Attributes

• Leadership: Inspires and motivates teams by setting a clear vision, leading with integrity, and consistently leading by example.
• Adaptability: Thrives in fast-paced environments, demonstrating resilience and flexibility to pivot and respond to changing circumstances.
• Proactive: Anticipates potential challenges and takes initiative to address issues early, preventing escalation and ensuring smooth project flow.
• Detail-Oriented: Maintains a keen focus on accuracy and quality, ensuring excellence in every aspect of project management and execution.
• Empathy: Understands and respects the diverse needs of both clients and team members, fostering a supportive, inclusive, and collaborative work environment.
• Integrity: Adheres to the highest ethical standards, ensuring honesty, transparency, and trust in every interaction and decision.
• Problem-Solver: Tackles challenges with a creative and logical approach, focusing on delivering effective, actionable solutions.
• Collaborative: Works seamlessly with cross-functional teams, valuing diverse perspectives and fostering strong, unified teams to drive project success.
• Decision-Making Guide: Acts as a central reference point and trusted advisor, providing guidance throughout the system project decision-making process.

WHY WORK WITH US?

• Flexible leave options for a balanced lifestyle.
• Hybrid working arrangements to suit your life and career.
• Inclusive parental leave policies for all caregivers.
• Annual tech allowance for your home office.
• Opportunities for growth with a $1,000 learning budget.
• #LI-HB1