Project Management (PMO) Internship

Want to be a key player in making projects happen? We're looking for an organized and driven PMO Coordinator Intern to support our project management team. You'll be the go-to person for keeping projects on track, ensuring clear communication across teams, and tracking essential documentation and invoicing. 

This role is about more than just paperwork; you'll be a vital link between project managers, internal teams, and external partners, helping to deliver successful projects. We need someone who's proactive, detail-oriented, and ready to jump in and make things happen. If you're looking for a hands-on role where you can learn and contribute, we'd love to hear from you. You'll help us keep our projects organized, keep everyone informed, and ensure things run smoothly. Plus, you'll gain valuable experience working with a diverse team and contributing to real-world projects.

This role is a part-time position working roughly 25 hours a week onsite at our Milwaukee (WI) headquarters. 

What you’ll do:

• Project Tracking & Reporting:
• Manage the completion of the weekly Project Tracking Dashboards.
• Take notes during weekly Project Tracking meetings and establish follow-up actions.
• Coordinate the issue resolution tracking and ensure actions are closed out according to defined timelines.
• Facilitate the coordination of steering committee meetings for red projects.
• Validate PM checklist task completion and ensure that project standards are met.
• Code Repository Management:
• Oversee the management of code repositories (GitHub), ensuring updates and changes are tracked appropriately.
• Project Management Communications:
• Generate (when applicable) and distribute status reports to communicate project progress, risks, and actions to relevant stakeholders.
• Managed Services Operations Support:
• Oversee Boost and Small PuP operations.
• Coordinate invoicing and manage hours tracking for projects.
• Coordinate case management and client communications, ensuring client satisfaction.
• Assist in resource management for ongoing projects.
• Survey Coordination:
• Coordinate the creation and distribution of Qualtrics surveys for partner feedback.
• Enter projects into the partner portal and trigger surveys as necessary.
• KPI Management:
• Finalize weekly and monthly KPIs, ensuring accurate reporting.
• Report team and practice KPIs to stakeholders, ensuring transparency and alignment with project goals.
• Template Management:
• Develop templates from established examples of repeatable assets for the team’s use.
• Roll out the use of templates across the team and validate consistent adherence to template guidelines.
• Pre-Sales to Delivery Handoff:
• Ensure all materials are complete and properly documented before the project handoff to the Delivery team upon opportunity closure.
• Ensure project folder structures are standardized and set up for PM handoff.
• Invoicing & Project Setup:
• Validate that Salesforce/AccountingSeed Project and Project Tasks are set up correctly and remain current for proper invoicing.
• Team Onboarding & Contractor Management:
• Coordinate the delivery onboarding process for new resources and contractors.
• Own the contractor work order process, ensuring all contractor-related activities are tracked and processed.

What we look for:

• Strong organizational skills with the ability to navigate multiple projects and priorities.
• Excellent communication and interpersonal skills.
• Experience working in project management or a PMO environment is a plus. 
• Familiarity with GitHub or other code repositories, Jira, project tracking tools, and Salesforce is preferred.
• Ability to analyze and report on project performance through KPIs and dashboards.
• Detail-oriented with a focus on ensuring high standards are met.
• Ability to collaborate with cross-functional teams and manage stakeholder relationships.
• PMO / Project Management familiarity through study, independent research, or work experience.
• Strong problem-solving skills and the ability to manage project risks.

Compensation and Benefits

• 401k + 4% Company Match
• Annual company get-together — PenrodPalooza!

And the people! Our people always top the list of what makes working at Penrod so amazing. Work with talented, team-driven, and friendly people who love what they do!

About Penrod

Penrod is a healthcare and life sciences consulting company that empowers exceptional experiences by engaging and consulting on technology and enabling digital transformation. Founded in 2011, a Summit Salesforce Partner since 2016, and HIPAA compliance accredited, Penrod has helped hundreds of companies ranging from startup to the Fortune 500; from pre-FDA approval to full commercialization; from specialty clinic to major healthcare system; improve their own patient experiences and implement technology to meet the challenges of the industry as they continue to evolve.

Penrod is an equal opportunity employer. Penrod does not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, age, national origin, ancestry, disability, arrest or conviction record, marital status, military service or any other characteristic protected by applicable local, state or federal law and reasonably accommodates applicants and employees as required by applicable law.