Project Coordinator

About Snapp

Snapp is the pioneer provider of ride-hailing mobile solutions in Iran that connects smartphone owners in need of a ride to drivers who use their private cars offering transportation services. We are ambitious, passionate, engaged, and excited about pushing the boundaries of the transportation industry to new frontiers and be the first choice of each user in Iran.

About the Position
The Project Coordinator plays an essential role in enhancing the executive's productivity by streamlining scheduling, analysis, and project management. Through this role, we aim to minimize communication dependencies, ensuring efficient project progression and enabling long-term, data-driven improvements.

Key Responsibilities

• Enhance Customer Experience: Drive significant improvements in team performance, elevating customer experience metrics.
• Productivity Metrics Management: Consistently improve, track, and report on productivity metrics to support data-driven decision-making.
• Calendar & Coordination Optimization: Oversee scheduling and coordination, ensuring alignment across priorities and effective time management.
• Service Quality Tracking: Monitor and elevate service quality standards, ensuring continuous improvement in delivered services.
• Optimize Executive Coordination: Develop detailed project plans that outline scope, goals, deliverables, resources, and timing.