Galway, Ireland

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Position Overview:

Diligent Institute creates educational content and media for directors, the c-suite and senior governance, risk and compliance professionals across a range of mediums. With online certification programs, e-learning courses and short videos, our education content is a key way in which we connect with our customers. The Corporate Director Podcast and our web show, Inside Today’s Boardrooms are produced by Diligent Institute, offering additional media types for our audience to engage with our content through.

The Programs Specialist is responsible for coordinating production of all video and audio content for Diligent Institute, including interviews and panel discussions for eLearning programs, The Corporate Director Podcast and Inside Today’s Boardrooms. They will review and execute on the production schedule for our media content, liaising with high-profile speakers, proactively tracking and identifying gaps and producing high-quality pre-briefing materials. In addition, they will support the Diligent Institute content team in coordinating education content creation such as creating video transcripts, assisting in the writing process and editing of materials and leading the content update change management process.

Key Responsibilities

Education content:

Develop and maintain a content update change management process to ensure existing eLearning courses, certifications and videos are periodically reviewed and updated
Support translations of educational content as required, project managing the development of content into new languages
Provide support in drafting, editing and reviewing content as required
Keep a pulse on trends and news related to existing programs to identify new content to be added and make edits as required

Video and audio media production:

Manage and execute on the production schedule for Diligent Institute’s media shows (including podcast and web show content)
Coordinate with high-profile guests for media shows to schedule pre-briefings and recordings
Develop pre-briefing materials and interview questions
Work with a Video Specialist to coordinate post-production of all video and audio content
Develop post-production supplementary content such as transcripts, closed captions, show notes, social images and uploading final products across various platforms
Coordinate with Marketing counterparts to promote media and education content
Support Diligent Institute content team on production of videos for education content, providing project management and responsibilities listed above
Support the drafting of email copy and presentations to support internal enablement and marketing campaigns

Related responsibilities:

Keep internal teams connected with Diligent Institute projects, such as customer success, sales, marketing and product
Monitor market activity to stay aware of the competitive landscape

Required Experience/Skills

1-2 years of experience in a position or field that required project management, production copywriting, or other content creation
Excellent writing and research skills for educational content
Ability to manage projects and tasks and work independently
Comfort with actively communicating progress and updates
Ability to manage multiple projects at the same time with strong prioritization skills
Experience using office applications such as PowerPoint, Word, and Excel
Excellent attention to detail, ability to multitask and meet deadlines
Strong communication skills maintaining positive working relationships with multiple departments

What Diligent Offers You

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}

Apply for this job